Vietnamese Technical Support | Earn up to P 120,000 Monthly

J-K Network Services; Quezon City; On-site; PHP 892,800 - 1,339,200; Full time

Benefits offered by this job

HMO from day 1 with dependents

Free visa processing for foreigners

Paid Leaves

Training and learning development programs

Career advancement

Government Mandated benefits (SSS, Pag-ibig & PhilHealth)

Night differential Pay

Job summary

A leading outsourcing company is seeking a Vietnamese Speaking Technical Support representative in Quezon City. This role involves answering technical inquiries via various channels and assisting users with challenges. Ideal candidates will be Vietnamese speakers with a Bachelor’s Degree and basic troubleshooting skills. The position offers enticing benefits and a monthly salary ranging from Php 80,000 to Php 120,000.

Qualifications

• Vietnamese speakers located in the Philippines.
• Ability to speak, read, and write in English.
• Basic troubleshooting skills or related skills are a plus.

Responsibilities

• Answer the technical inquiries of users via email, chat and calls.
• Assist users in resolving technical issues.
• Respond to customer inquiries and troubleshoot challenges.
• Identify and report technical concerns.

Skills

Vietnamese language proficiency

English communication skills

Basic troubleshooting skills

Education

Bachelor’s Degree in any course

Job description

Company Profile

A Leading outsourcing company in the Philippines specializing in providing excellent customer service and handling the modern technology like AI powered tools. They are looking for Vietnamese speakers that will support their clients in Vietnam.

Position

Vietnamese Speaking Technical Support

Industry

IT/BPO Company

Salary

Php 80,000 - Php 120,000 Monthly

Location

Bridgetowne, QC

Work setup

Onsite

Benefits

• HMO from day 1 with dependents
• Free visa processing for foreigners
• Paid Leaves
• Training and learning development programs
• Career advancement
• Government Mandated benefits (SSS, Pag-ibig & PhilHealth)
• Night differential Pay

Job Responsibilities

• Answer the technical inquiries of users via email, chat and calls
• Assist the users on how to elevate the technical issues
• Respond to customer inquiries and assist in troubleshooting and resolving challenges
• Responsible for identifying, providing resolution and reporting the technical concerns.

Recruitment Process

• HR Interview
• Ops Interview
• Language Exam
• Job Offer

Qualifications

• Vietnamese speakers located in the Philippines
• Vietnamese who can speak, read and write English language
• Bachelor’s Degree of any courses
• With basic troubleshooting skills or related skills is a plus
• Willing to work in Quezon City ASAP