Vietnamese-English Customer Support Specialist

Work-1 Manpower Recruitment Services; Quezon City; On-site; PHP 200,880 - 290,160; Full time

Job summary

Work-1 Manpower Recruitment Services is seeking a on-site customer support representative in Quezon City to assist customers in Vietnamese and English. The role involves handling inquiries via phone and email, documenting interactions, and collaborating with the team to ensure high customer satisfaction.

The ideal candidate has a High School diploma or equivalent, 0–2 years of experience, and strong English proficiency, with a focus on excellent interpersonal skills and work ethic.

Qualifications

• High School diploma or equivalent.
• 0–2 years of relevant experience.
• Strong English language proficiency.
• Customer service experience, preferably in a call center environment.
• Excellent interpersonal skills and a strong work ethic.

Responsibilities

• Provide bilingual support to customers in Vietnamese and English.
• Assist customers with inquiries and issues via phone and email.
• Document customer interactions and maintain accurate records.
• Work collaboratively with the customer service team to ensure high customer satisfaction.
• Continuously improve personal skills through training and feedback.

Skills

Bilingual Vietnamese-English

Customer service experience

Interpersonal skills

Education

High School diploma or equivalent

Job description

Work-1 Manpower Recruitment Services is seeking a on-site customer support representative in Quezon City to assist customers in Vietnamese and English. The role involves handling inquiries via phone and email, documenting interactions, and collaborating with the team to ensure high customer satisfaction.

The ideal candidate has a High School diploma or equivalent, 0–2 years of experience, and strong English proficiency, with a focus on excellent interpersonal skills and work ethic.