Verification Specialist

mrisoftware; Manila; Hybrid; PHP 420,000 - 650,000; Full time

Benefits offered by this job

Hybrid work (2 days WFH)

HMO for dependents

Gym access (Ortigas/Makati)

20 annual leaves

Job summary

MRI Software is seeking a Verification Specialist to support our US-based background screening operation from the Manila area. You will process regulated employment and multifamily screening orders, perform searches across federal and third-party databases, and handle document workflows.

The role emphasizes accuracy, data privacy, and escalating complexity as you gain proficiency. As experience grows, you will interpret results, assist with compliance tasks, and contribute to client onboarding

Qualifications

• 2+ years in a BPO, LPO, records research, compliance back-office, or similarly structured analytical environment.
• Strong written English communication for clear documentation and internal updates.
• Ability to manage a high-volume personal work queue with minimal supervision.

Responsibilities

• Enter and process applicant screening orders across case management and screening platforms.
• Execute regulated searches (e.g., OIG/FIL, OFAC, eviction, background checks).
• Verify licenses, conduct reference checks, and review Photo IDs.
• Process consumer disputes per FCRA timelines and standards.
• Support compliance vetting, onboarding, and quarterly reports.

Skills

Strong written English

High-volume queue management

Data discretion

Platform adaptability

Tools

PMX system

Case management platforms

Screening platforms

Job description

POSITION SUMMARY

The Verification Specialist is a production and compliance support role within our US-based background screening operation. Working during US Eastern business hours, you will process regulated employment and multifamily applicant screening orders, execute searches across federal and third-party databases, handle document workflows, and support consumer dispute and compliance functions. This is a team environment built around progressive skill development. New analysts begin with core processing and search execution tasks. As you demonstrate accuracy and sound judgment, your responsibilities expand into result interpretation, compliance support, and higher-complexity workflows. There is a clear path forward for people who take quality seriously and invest in understanding the regulatory environment they work in. The work is substantive, the learning curve is real, and accuracy is non-negotiable. You are handling sensitive personal data that has real consequences for real applicants.

RESPONSIBILITIES

Processing & Search Execution

• Enter and process applicant screening orders across case management and screening platforms
• Execute regulated searches including OIG/FIL, OFAC, BLJ, eviction, sex offender, Federal Bankruptcy, FHFA/HUD/FDA Debarment, International Criminal, PACA/PSP, SEC Broker, No Fly List, and others
• Process and support CBSV, BCA Private/Fingerprint, MedEx, DMV/CDL, and DOT verification workflows
• Receive, distribute, and organize applicant documents; pull records from PMX and related systems
• Schedule drug tests and physical exams; track appointment completion

Research & Verification

• Conduct property ownership and company research
• Verify professional licenses through state boards and third-party databases
• Complete professional reference checks via phone and written outreach
• Perform Photo ID review and verification

Results Interpretation & Compliance Support

• Interpret results across multiple search and screening program types as proficiency develops
• Process consumer disputes in accordance with FCRA timelines and documentation standards
• Support new client compliance vetting and onboarding workflows
• Assist in preparing and reviewing quarterly compliance reports
• Help track regulatory and legislative changes affecting employment and tenant screening

REQUIREMENTS

• 2+ years in a BPO, LPO, records research, compliance back-office, or similarly structured analytical environment
• Strong written English - documentation and internal communication must be clear and precise
• Demonstrated ability to manage a high-volume personal work queue accurately with minimal supervision
• Comfortable learning multiple software platforms and adapting quickly to new tools and processes
• Availability for graveyard shift, Sunday through Thursday, aligned to US Eastern Time
• Absolute discretion with sensitive personal data

Strongly Preferred

• Prior experience at a background screening company (First Advantage, HireRight, Sterling, Checkr, or equivalent)
• Familiarity with US public records, federal agency databases, or court record research
• Working knowledge of FCRA or other US consumer reporting regulations
• Experience in legal process outsourcing, financial services compliance, healthcare records, or government-adjacent operations

Benefits

• Career growth opportunities in a diverse and supportive work environment.
• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Hybrid Working Arrangement (2 days WFH)
• HMO coverage with free dependent upon hire
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Plus additional benefits

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our