Verifications Specialist

Cisive Philippines; Quezon City; Hybrid; PHP 279.000 - 469.000; Vollzeit

Zusammenfassung

Cisive Philippines is hiring a Verifications Specialist to join our team in Quezon City on a hybrid night-shift schedule. You will adjudicate cases in line with client specifications and FCRA guidelines, ensuring accurate lead closure and proper documentation.

You will review disclosures, maintain confidentiality, and interact with vendors and internal partners to meet service levels. Fresh graduates are welcome; 2–3 years of analytical experience is a plus, with strong English and MS Office

Qualifikationen

• Fresh graduates welcome to apply.
• 2–3 years experience in a similar role.
• Graduate of any 2-year or 4-year course, preferred.
• Strong English communication skills.
• Excellent computer skills – MS Word, Excel and Internet.
• Strong time management and ability to multi-task.
• Attention to detail and confidentiality.
• Able to partner with various business partners.

Aufgaben

• Review and release leads to clients using knowledge of FCRA, client matrices, and Cisive policy.
• Review disclosures if applicable and apply advanced FCRA knowledge.
• Utilize keen sense of detail to ensure lead reporting is consistent and accurate.
• Ensure lead notes are clear, concise and without error.
• Note missing requirements in internal case notes if any documents are missing.
• Maintain confidentiality and exhibit reliable attendance.
• Proactively address inventory levels on a daily basis through coordination with leadership.
• Review work produced by vendors and support team to ensure accuracy.

Kenntnisse

Analytical thinking

English communication

Time management

Multitasking

Attention to detail

Team collaboration

Ausbildung

2-year or 4-year course graduate

Tools

MS Word

Excel

Internet

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.At Cisive, our vision is to make securing the right talent effortless. We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organizations hire and manage their workforce with confidence.Our ValuesIntegrity First: We uphold the highest ethical standards in everything we do.Innovate Fearlessly: We challenge the status quo, embrace emerging technologies, and continuously refine our solutions to stay ahead of industry needs.Win Together: We break down barriers, share knowledge, and champion teamwork across departments, brands, and global offices to achieve our collective goals.Customer Obsessed: We go beyond transactional interactions to become trusted partners in risk mitigation and workforce management.Stay One Step Ahead: We proactively seek knowledge that helps us—and our clients—stay ahead of the curve.The candidate must be willing to HYBRID work arrangement in Quezon City, following a NIGHT SHIFT schedule.About the roleThe Verifications Specialist supports the organization by ensuring inventory levels are addressed on a daily basis through diligent and effective lead closure. The Verification Specialist will focus on adjudicating cases based on knowledge of client specifications and Fair Credit Reporting Act (FCRA) guidelines by applying thorough, analytical measures to ensuring leads are closed in accordance with the organizational service levels. Applies detail-oriented and critical thinking skills to ensure quality control and inventory levels are met daily.Key responsibilitiesReview and release leads to clients using knowledge of Fair Credit Reporting Act (FCRA), client matrices, and Cisive policy. Review disclosures if applicable and apply advanced FCRA knowledgeUtilize keen sense of detail to ensure lead reporting is consistent and accurate. Ensure lead notes are clear, concise and without error.At the discretion of management, actively participate in the dispute process by performing work or depending upon complexityNote missing requirements in the internal case notes if any documents are missingEnsures processes meet applicable Federal guidelines and requirementsReview work produced by vendors and support team to ensure accuracy.Maintain confidentiality and exhibit reliable attendance in accordance with organizational and departmental policies.Proactively address inventory levels on a daily basis through coordination and communication with leadership.About youFresh graduates are welcome to apply.2-3 years experience in a similar role requiring strong analytical performance is a strong advantageGraduate of any 2-year or 4-year course, preferred.Excellent computer skills – MS Word, Excel and Internet.Strong English communication skills, both written and verbalMust have strong time management skills, the ability to multi-task and work at a fast pace.Excellent attention to detailAbility to partner effectively with a variety of business partners.Receptive to coaching and feedback, focusing on building self-development areas.