Vendor & Resources Coordinator

Symbos CX; Pasig; On-site; PHP 268,000 - 357,000; Full time

Job summary

Symbos CX is seeking an Operations Support Associate for our client in Australia, supporting staff, managers and suppliers with calls, emails, booking follow-ups and resource coordination.

You will keep tasks moving, upload documents, manage supplier information and help resolve day-to-day issues during busy periods. Strong English, attention to detail and ability to multitask are essential; experience in supplier coordination or admin is a plus.

Qualifications

• 1 to 2 years’ experience in inbound or outbound customer service, administration, supplier coordination or a similar support role.

Responsibilities

• Respond to calls and emails from staff, managers and suppliers.
• Make follow-up calls to new and existing suppliers.
• Help research and contact transport, excursion and incursion providers.
• Send booking requests, follow up confirmations and update supplier attendance.
• Collect and upload required documents, risk assessments and supplier information.
• Track and order resources such as food delivery, stationery, first aid items, furniture, equipment, arts and crafts, and sports supplies.
• Support cancellations, combinations, transport updates, programming changes and other urgent day-to-day requests.
• Work with the team to resolve on-the-day issues and complete ad hoc tasks.

Skills

Customer service

Attention to detail

Time management

MS Office

Team collaboration

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Symbos CX is seeking an Operations Support Associate for our client in Australia, supporting staff, managers and suppliers with calls, emails, booking follow-ups and resource coordination.

You will keep tasks moving, upload documents, manage supplier information and help resolve day-to-day issues during busy periods. Strong English, attention to detail and ability to multitask are essential; experience in supplier coordination or admin is a plus.