Vendor Performance Analyst — Data-Driven Scorecards & Insights

Jones Lang LaSalle Incorporated; Hinoba-an; On-site; PHP 420,000 - 640,000; Full time

Job summary

Jones Lang LaSalle Incorporated (JLL) is seeking a Procurement Support Specialist for on-site work in Taguig, Philippines. You will compile vendor spend data, prepare review lists, and coordinate SPM cycles across multiple time zones while ensuring data accuracy and timely communication.

You will manage scorecards in Jaggaer, support CAP tracking, and help prepare post-scorecard summaries for leadership reviews.

Qualifications

• 2–4 years’ experience in procurement support, vendor management, supplier performance coordination, or a related analytical role
• Demonstrated experience managing structured data processes with high accuracy requirements
• Offshore/BPO experience with understanding of SLA-driven remote work environments (preferred)
• Experience with Jaggaer or equivalent e-procurement/vendor management platforms (preferred)
• Bachelor’s degree in Business, Commerce, Supply Chain, Procurement, or related field
• Procurement or supplier management coursework demonstrating foundational knowledge (preferred)
• Exposure to facility management or IFM services is advantageous but not mandatory
• Understanding of supplier performance management principles including scorecards, corrective action, and performance review cycles

Responsibilities

• Compile and validate annual vendor spend data to support scorecard list confirmation
• Prepare scope participant lists (suppliers and accounts) for review by onshore teams
• Coordinate resource (SCSC) scheduling and debrief logistics
• Support evaluator nomination processes including data collation and tracking
• Prepare pre-launch communication templates (collective and/or tailored) for internal and external distribution
• Distribute email notifications confirming annual Supplier Performance Management (SPM) cycle commencement
• Create and configure scorecards in Jaggaer per defined templates and evaluation criteria
• Monitor and follow up on evaluation completion status across assigned vendors and accounts
• Track scorecard completion and elevate delays to onshore lead
• Issue completed scorecards to suppliers and accounts, managing follow-up communications
• Identify and action incorrect scoring issues, reopening scorecards where required in line with approval protocols
• Extract and compile scorecard data from Jaggaer for quantitative and qualitative analysis
• Capture and structure key insights summaries for onshore review
• Prepare, coordinate, and format post-scorecard summaries for presentation to S&P Leadership
• Distribute annual SPM report notifications to relevant stakeholders
• Coordinate exchange of SPM pack drafts between onshore leads and vendors ahead of SPM interactions
• Finalise SPM packs and presentation materials ahead of interactions
• Support hosting logistics for SPM interactions (scheduling, dial-in coordination, documentation)
• Capture key topics discussed during SPM interactions and distribute summaries to relevant accounts
• Collect and log Corrective Action Plans (CAPs) from vendors following SPM interactions
• Archive CAPs into Jaggaer with correct categorisation and linkage to vendor records
• Track all open CAPs through to closure, ensuring actions are completed by scheduled end dates and escalating overdue items
• Provide coordination support for Supplier Awards processes, including data collation and nominee preparation
• Achieve on-time creation and issuance of scorecards within defined cycle timelines
• Maintain scorecard completion rates through proactive follow-up and escalation
• Ensure data accuracy in scorecard compilations, CAP records, and SPM summaries
• Deliver scheduled reports and SPM packs on time with complete and accurate information
• Archive CAPs into Jaggaer within 48-hour SLA of receipt
• Maintain stakeholder satisfaction from onshore S&P teams on quality and responsiveness
• Maintain data security compliance and platform usage standards
• Identify minimum 2 process improvements annually with measurable efficiency gains

Skills

Advanced Excel

Data management

Stakeholder management

Written English

Verbal English

Multi-tasking

Deadline management

Documentation discipline

Education

Bachelor's degree in Business/related field

Procurement coursework

Tools

Jaggaer

Aravo

Microsoft Office Suite

PowerPoint

Word

Outlook

Job description

Jones Lang LaSalle Incorporated (JLL) is seeking a Procurement Support Specialist for on-site work in Taguig, Philippines. You will compile vendor spend data, prepare review lists, and coordinate SPM cycles across multiple time zones while ensuring data accuracy and timely communication.

You will manage scorecards in Jaggaer, support CAP tracking, and help prepare post-scorecard summaries for leadership reviews.