UX Designer

International Business Machines Corporation; Quezon City; On-site; PHP 540,000 - 860,000; Full time

Job summary

International Business Machines Corporation in the Philippines is seeking an Experience Consultant specializing in Design to apply human-centered design and agile methods to client and employee experiences across channels.

You will engage with client partners and SMEs to develop proposals, lead design teams, and conduct user research, delivering innovative design solutions and coordinating cross-functional delivery.

Qualifications

• Experience applying human-centered design in client projects.
• Proficiency in design thinking and agile methods.
• Ability to lead interdisciplinary design teams.
• Experience conducting user research with clients.
• Strong collaboration and communication with stakeholders.

Responsibilities

• Develop project proposals with client partners and SMEs.
• Lead design teams across product, marketing, commerce, sales, and service transformations.
• Conduct data-driven user research to inform strategy and design.
• Deliver design solutions through cross-functional collaboration.
• Orchestrate front-stage and back-stage processes for delivery.

Skills

Human-centered design

Design thinking

Agile methodologies

User research

Team leadership

Job description

As an Experience Consultant specializing in Design, you will apply human-centered design and agile methods to create valuable customer and employee experiences for clients across all channels. You will engage with client partners and subject matter experts to develop project proposals and solutions that showcase IBM's diverse design capabilities.

Your primary responsibilities will include:

• Develop Project Proposals: Collaborate with client partners and subject matter experts to create project proposals that highlight IBM's design capabilities and meet client needs. This involves applying design thinking and agile methodologies to deliver solutions that drive business transformation.
• Lead Design Teams: Manage and grow teams of designers focused on product, marketing, commerce, sales, and service transformations across various industries and markets. This requires strong leadership and collaboration skills to ensure successful project delivery.
• Conduct User Research: Apply data-driven user research methods to inform experience strategy, design, and business analysis. This involves working closely with clients to understand their needs and preferences.
• Deliver Design Solutions: Apply human-centered design principles and agile methodologies to create innovative design solutions that meet client needs. This involves collaborating with cross-functional teams to ensure seamless delivery.
• Orchestrate Processes: Coordinate front-stage and back-stage processes to ensure successful project delivery. This involves working closely with clients and internal stakeholders to ensure alignment and effective communication.