Lead Experience Designer - Human-Centered & Agile

International Business Machines Corporation; Quezon City; On-site; PHP 540,000 - 860,000; Full time

Job summary

International Business Machines Corporation in the Philippines is seeking an Experience Consultant specializing in Design to apply human-centered design and agile methods to client and employee experiences across channels.

You will engage with client partners and SMEs to develop proposals, lead design teams, and conduct user research, delivering innovative design solutions and coordinating cross-functional delivery.

Qualifications

• Experience applying human-centered design in client projects.
• Proficiency in design thinking and agile methods.
• Ability to lead interdisciplinary design teams.
• Experience conducting user research with clients.
• Strong collaboration and communication with stakeholders.

Responsibilities

• Develop project proposals with client partners and SMEs.
• Lead design teams across product, marketing, commerce, sales, and service transformations.
• Conduct data-driven user research to inform strategy and design.
• Deliver design solutions through cross-functional collaboration.
• Orchestrate front-stage and back-stage processes for delivery.

Skills

Human-centered design

Design thinking

Agile methodologies

User research

Team leadership

Job description

International Business Machines Corporation in the Philippines is seeking an Experience Consultant specializing in Design to apply human-centered design and agile methods to client and employee experiences across channels.

You will engage with client partners and SMEs to develop proposals, lead design teams, and conduct user research, delivering innovative design solutions and coordinating cross-functional delivery.