USER EXPERIENCE OFFICER

Bank of the Philippine Islands (BPI); Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking an experienced UX Designer to craft intuitive, user-centered digital experiences across web and mobile platforms. You will design journeys, wireframes, and high-fidelity interfaces while collaborating with product, business, and tech teams to ensure usability and accessibility.

Responsibilities include creating flows, validating designs through user research, and using tools like Figma, Jira, and Taleo to manage deliverables.

Qualifications

• Bachelor's degree in Design or related field.
• At least 2 years of experience in UX, Product or Interaction Design.
• Proficiency in Figma and collaboration tools such as Jira and Taleo.
• Strong understanding of UI design, IA, user journeys and responsive/mobile-native experiences.

Responsibilities

• Create and deliver user experience designs, journeys, wireframes, prototypes and high-fidelity interfaces.
• Design and optimize user flows to improve usability and engagement.
• Collaborate with product owners, developers and stakeholders to translate requirements into digital experiences.
• Conduct usability testing and design validation to identify user needs and improve effectiveness.
• Utilize design tools (Figma) and PM platforms (Jira, Taleo) to manage deliverables across channels.

Skills

UX Design

User Research

Stakeholder Management

Prototyping

Education

Bachelor's degree in Design or related field

Tools

Figma

Jira

Taleo

Job description

Job Summary

The UX Designers are responsible for designing intuitive, user-centered digital experiences across web and mobile platforms. They create user journeys, interaction flows, wireframes, and visual designs that align with business objectives and customer needs. The role collaborates closely with product, business, and technology teams to deliver seamless and engaging digital experiences while promoting usability, accessibility, and design consistency.

Responsibilities

• Create and deliver user experience designs, user journeys, wireframes, prototypes, and high-fidelity interfaces for digital products and services.
• Design and optimize user flows and interaction patterns to improve usability, customer engagement, and overall user satisfaction.
• Collaborate with product owners, developers, business stakeholders, and project teams to translate business requirements into intuitive digital experiences.
• Conduct and support user research, usability testing, and design validation activities to identify user needs and improve product effectiveness.
• Utilize design tools such as Figma and project management platforms including Jira and Taleo to manage design deliverables, document solutions, and support implementation across mobile and digital channels.

Qualifications

• Bachelor’s degree in Design, Human-Computer Interaction, Behavioral Science, Information Technology, Multimedia Arts, or a related field.
• At least 2 years of experience in UX Design, Product Design, Interaction Design, or related disciplines.
• Proficiency in Figma and experience working with project management and collaboration tools such as Jira and Taleo.
• Strong understanding of user interface design, information architecture, user journeys, interaction flows, responsive design, and mobile-native experiences, including Google Android platforms.
• Excellent communication, stakeholder management, presentation, and collaboration skills, with the ability to clearly articulate design decisions and recommendations.