USRN Training Specialist — Healthcare Ops & Compliance

Visa Hunt; Philippines; On-site; PHP 670,000 - 1,116,000; Full time

Job summary

Visa Hunt is seeking a USRN Trainer to deliver clinical and process training for U.S. healthcare BPO accounts in the Philippines. The role focuses on translating complex clinical and regulatory concepts into engaging training modules for adult learners.

You will collaborate with Operations, Quality Assurance, Clinical Leadership, and Learning & Development teams to ensure materials stay current with HIPAA and U.S. guidelines, while improving program effectiveness.

Qualifications

• Active and unrestricted USRN license required.
• 2–3 years clinical bedside experience in ER/ICU/Med-Surg/Telemetry.
• Minimum 1 year experience as a USRN Trainer in a BPO or U.S. healthcare account.
• Strong knowledge of HIPAA, InterQual criteria, and clinical guidelines.
• Experience in training delivery, facilitation, or clinical education.
• Familiarity with adult learning principles and curriculum design.

Responsibilities

• Facilitate comprehensive training programs for newly hired and tenured employees within U.S. healthcare accounts.
• Conduct instructor-led training sessions covering clinical workflows, healthcare regulations, documentation standards, and account-specific processes.
• Deliver training for programs including Utilization Management (UM), Case Management (CM), Triage, Appeals, and Claims Review.
• Ensure learners develop clinical judgment, critical thinking, and system navigation skills.
• Use classroom, virtual training, simulations, case studies, and role-playing activities.
• Assist in Curriculum Development and Instructional Design; maintain training materials.

Skills

USRN license

Clinical bedside care

Trainer experience

HIPAA knowledge

MCG/Milliman Care Guidelines

InterQual criteria

English communication

Adult learning principles

Curriculum design

Job description

Visa Hunt is seeking a USRN Trainer to deliver clinical and process training for U.S. healthcare BPO accounts in the Philippines. The role focuses on translating complex clinical and regulatory concepts into engaging training modules for adult learners.

You will collaborate with Operations, Quality Assurance, Clinical Leadership, and Learning & Development teams to ensure materials stay current with HIPAA and U.S. guidelines, while improving program effectiveness.