USRN Clinical Trainer - Remote Healthcare Programs

Our Clients; Metro Manila; Hybrid; PHP 3,810,000 - 5,714,000; Full time

Job summary

Our Clients is seeking a USRN Trainer to deliver clinical and process training for healthcare professionals within a U.S. healthcare BPO environment.

The role ensures employees acquire clinical knowledge, operational skills, and regulatory understanding for programs like UM, CM, Triage, Appeals, and Claims Review. The trainer will design, facilitate, and evaluate training materials with a focus on adult learning and HIPAA compliance.

Qualifications

• Must hold an active US Registered Nurse license.
• 2–3 years bedside clinical experience in ER/ICU/Med-Surg/Telemetry.
• At least 1 year as USRN Trainer in a BPO or US healthcare account.
• Strong knowledge of MCG/Milliman, InterQual, HIPAA, and US medical terminology.
• Experience in training delivery, facilitation, or clinical education.

Responsibilities

• Deliver comprehensive training programs for newly hired and tenured staff in US healthcare accounts.
• Facilitate instructor-led sessions on clinical workflows, regulations, documentation standards, and processes.
• Train on programs such as Utilization Management, Case Management, Triage, Appeals, and Claims Review.
• Develop engaging training content aligned with US healthcare standards and client requirements.
• Collaborate with Operations, QA, Clinical Leadership, and L&D teams to keep materials current.

Skills

Training delivery

Facilitation

Adult learning principles

Excellent English communication

Clinical terminology

Education

USRN license

Job description

Our Clients is seeking a USRN Trainer to deliver clinical and process training for healthcare professionals within a U.S. healthcare BPO environment.

The role ensures employees acquire clinical knowledge, operational skills, and regulatory understanding for programs like UM, CM, Triage, Appeals, and Claims Review. The trainer will design, facilitate, and evaluate training materials with a focus on adult learning and HIPAA compliance.