USRN Clinical L&D Supervisor | Flexible WFH + Night Shifts

Gratitude Philippines; Pampanga; Remote; PHP 815,000 - 893,000; Full time

Benefits offered by this job

Temporary WFH arrangement

Flexible shifting schedule

Job summary

Gratitude Philippines is seeking a USRN Clinical Learning & Development Supervisor to oversee clinical training for the El Paso healthcare account. This role requires an active USRN license, hands-on clinical experience, and a background in training and people management within a healthcare BPO/CPO environment.

The successful candidate will drive knowledge transfer, improve training outcomes, and ensure alignment with client clinical standards and evidence-based practices while leading

Qualifications

• Active US Registered Nurse (USRN) license.
• 1–2 years of experience in clinical training within a BPO/CPO environment.
• Experience as Training Supervisor, Team Lead, or people manager.

Responsibilities

• Oversee end-to-end clinical learning and development activities.
• Lead and supervise clinical trainers and training teams.
• Implement learning strategies using the Kirkpatrick Learning Effectiveness Model.
• Evaluate training effectiveness through assessments, performance tracking, and feedback.
• Provide clinical expertise and guidance on healthcare processes and clinical guidelines.

Skills

Clinical training

Team leadership

Training supervision

Communication skills

Decision making

Kirkpatrick model knowledge

Clinical documentation

Job description

Gratitude Philippines is seeking a USRN Clinical Learning & Development Supervisor to oversee clinical training for the El Paso healthcare account. This role requires an active USRN license, hands-on clinical experience, and a background in training and people management within a healthcare BPO/CPO environment.

The successful candidate will drive knowledge transfer, improve training outcomes, and ensure alignment with client clinical standards and evidence-based practices while leading