User Operations Specialist (Localization Focus)

Topbet Tech Corp.; Parañaque; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Performance Bonus

Career growth opportunities in the gaming industry

Fast-growing work environment

Job summary

A growing gaming company is seeking a User Operations Specialist to improve player retention through localized engagement strategies. The ideal candidate will have experience in User Operations and a solid understanding of the Philippine market. Responsibilities include analyzing player data, monitoring user metrics, and providing insights to enhance engagement. The position offers a dynamic work environment with career growth opportunities in the gaming industry.

Qualifications

• Experience in User Operations, CRM, or Platform Operations.
• Knowledge of user segmentation and lifecycle management.
• Strong analytical and problem-solving skills are required.
• Must understand the Philippine market and culture.
• Good communication skills in English; Tagalog is a plus.

Responsibilities

• Analyze player data and segment users based on behavior and value.
• Monitor key user metrics such as retention, activity, and deposits.
• Provide insights and recommendations to improve player engagement.

Skills

User Operations experience

Analytical skills

Problem-solving skills

Communication skills

Understanding of the Philippine market

Analytical thinking

Communication skills

English proficiency

Tagalog (plus)

Job description

User Operations Specialist (Localization Focus)

Negotiable

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

WE’RE HIRING!

Job Overview

We are looking for a User Operation Specialist with strong understanding of the Philippine market and player behavior. This role focuses on user segmentation, lifecycle management, and localized engagement strategies to improve player retention and engagement.

Key Responsibilities

• Analyze player data and segment users based on behavior and value
• Monitor key user metrics such as retention, activity, and deposits
• Provide insights and recommendations to improve player engagement

Requirements

• Experience in User Operations, CRM, or Platform Operations
• Knowledge of user segmentation and lifecycle management
• Strong analytical and problem-solving skills
• Understanding of the Philippine market and culture
• Good communication skills; English required (Tagalog is a plus)

Preferred

• Experience in online gaming / iGaming platforms
• Background in user retention or CRM campaigns

What We Offer

• Fast-growing work environment
• Career growth opportunities in the gaming industry

Work Type: On-site

Working Location

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