Operations Specialist (iGaming)

Beyond Horizon; Taguig; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading gaming company in Metro Manila is seeking an experienced professional to manage daily game operations and website content. Responsibilities include monitoring key metrics, conducting in-depth gameplay analysis, and coordinating with various departments to ensure seamless operations. The ideal candidate should have relevant experience in the gaming industry and a Bachelor’s degree. This role requires independent decision-making and a strong ability to analyze user behavior for optimization.

Qualifications

• 1-3 years of relevant work experience in the lottery or gaming industry.
• Ability to independently analyze gameplay, betting behavior, and operational metrics.
• Capable of coordinating with multiple departments.

Responsibilities

• Manage daily operational execution and website/App content.
• Plan and launch campaigns based on user behavior and platform data.
• Monitor key metrics and propose optimization suggestions.
• Conduct in-depth game operations analysis to support product optimization.
• Ensure smooth operational processes through inter-departmental coordination.

Skills

Knowledge in lottery or gaming industry

Operational data analysis

Project coordination

User behavior analysis

Education

Bachelor's degree

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

Job Description

• Has relevant knowledge or work experience in the lottery or gaming industry, and is responsible for daily operational execution, including website/App content management, gameplay configuration, activity publishing, and game launch & maintenance.
• Assists in activity planning and launch; participates in designing activation, acquisition, and retention campaigns based on holidays, user behavior, and platform data, and coordinates with design and technical teams to complete deployment.
• Able to independently monitor operational data, track key metrics such as new users, active users, retention, betting volume, conversion rate, and jackpot changes, and propose timely optimization suggestions.
• Independently conducts in-depth game operations, analyzes user‑preferred gameplay, betting behavior, odds movement, payout structures, and other operational elements to support optimization of game products and related on‑site/off‑site content.
• Able to independently coordinate and communicate across departments, with an understanding of the roles and responsibilities of teams such as marketing, customer service, risk control, payment, technical, product, administration, and legal, ensuring smooth operational processes.

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