User Operations & CRM Insights Specialist

Topbet Tech Corp.; Parañaque; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Professional Development

Government Mandated Benefits

Job Training

Maternity & Paternity Leave

Sick Leave

Job summary

A leading tech company in Metro Manila is looking for an individual with expertise in User Operations to analyze player data, monitor user engagement metrics, and provide actionable recommendations. Ideal candidates will have strong analytical skills, knowledge of user segmentation, and familiarity with the Philippine market. Effective communication in English is necessary, while knowledge of Tagalog is a plus. This position offers opportunities for professional development and performance bonuses.

Qualifications

• Experience in User Operations, CRM, or Platform Operations.
• Knowledge of user segmentation and lifecycle management.
• Good communication skills; English required (Tagalog is a plus).

Responsibilities

• Analyze player data and segment users based on behavior and value.
• Monitor key user metrics such as retention, activity, and deposits.
• Provide insights and recommendations to improve player engagement.

Skills

Strong analytical and problem-solving skills

Good communication skills

Knowledge of user segmentation

Understanding of the Philippine market

Job description

A leading tech company in Metro Manila is looking for an individual with expertise in User Operations to analyze player data, monitor user engagement metrics, and provide actionable recommendations. Ideal candidates will have strong analytical skills, knowledge of user segmentation, and familiarity with the Philippine market. Effective communication in English is necessary, while knowledge of Tagalog is a plus. This position offers opportunities for professional development and performance bonuses.