Telco & Financial Associate. Amazing Salary.

Gratitude Jobs Ahead Hr Inc; Metro Manila; Hybrid; PHP 80,000 - 110,000; Full time

Job summary

Gratitude Jobs Ahead Hr Inc in Metro Manila seeks a Senior Client Services Specialist to handle telecom and financial service inquiries, analyze data, and deliver tailored solutions. You will maintain strong client relationships and collaborate with other departments to improve service delivery.

The role requires 5–8 years of experience, a Bachelor's degree in Business or Finance, and excellent communication and analytical skills. Office-based with potential remote work options.

Qualifications

• Bachelor’s degree in Business, Finance, or related field
• 5–8 years experience
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to multitask and manage time effectively
• Office-based with potential remote work options

Responsibilities

• Assist clients with telecommunications and financial service inquiries
• Analyze customer data to provide tailored solutions
• Maintain strong relationships with clients to ensure satisfaction and retention
• Collaborate with other departments to enhance service delivery
• Stay updated on industry trends and regulatory changes

Skills

Analytical thinking

Communication skills

Interpersonal skills

Time management

Education

Bachelor's degree in Business, Finance, or related field

Job description

Description

• Assist clients with telecommunication and financial service inquiries.
• Analyze customer data to provide tailored solutions.
• Maintain strong relationships with clients to ensure satisfaction and retention.
• Collaborate with other departments to enhance service delivery.
• Stay updated on industry trends and regulatory changes.

Requirements

• Educational Qualifications: Bachelor's degree in Business, Finance, or a related field
• Experience Level: 5-8 years
• Skills and Competencies: Strong analytical and problem-solving skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to multitask and manage time effectively
• Working Conditions: Office-based with potential remote work options