US Pension Benefits Administrator

WTW; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

WTW in Taguig City, Metro Manila is hiring for a pension administration role focused on mastering plan design and governing regulations. You will perform routine to complex plan administration tasks, ensuring accuracy and timely delivery while collaborating with teammates to provide unified client service.

The ideal candidate holds a Bachelor's degree and demonstrates strong communication, problem solving, and attention to detail.

Qualifications

• Understanding administrative process for pension plans.
• Knowledge of benefits administration or insurance processing is a plus.

Responsibilities

• Gain a thorough understanding of the plan design.
• Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information.
• Work cooperatively with other team members to complete tasks and to ensure unified delivery of services.
• Learn and use Excellence tools and concepts to ensure efficient and quality output.
• Adhere to plan documents and government regulations in administering plans.
• Perform established quality control standards and meet established performance targets.
• Complete assigned cases using established procedures and in a timely manner.
• Meet productivity/utilization goals as well as meet established efficiency standards.
• Actively participate in team meetings and training activities.
• Follow and update documentation materials as directed.

Skills

Pension administration

Communication

Problem solving

Teamwork

Time management

Detail oriented

US hours familiarity

Education

Bachelor's degree

Tools

MS Office

Job description

• Gain a thorough understanding of the plan design
• Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information
• Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
• Learn and use Excellence tools and concepts to ensure efficient and quality output
• Adhere to plan documents and government regulations in administering plans
• Perform established quality control standards and meet established performance targets
• Complete assigned cases using established procedures and in a timely manner
• Meet productivity/utilization goals as well as meet established efficiency standards
• Actively participate in team meetings and training activities
• Follow and update documentation materials as directed

Qualifications

The Requirements

• Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information
• Knowledge on benefits administration, plan administration or insurance processing is a plus
• Passion for solving problems and sharing solutions to exceed the standards of the client
• Ability to be a self-starter and work independently, but also cooperatively in a close team environment
• Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
• Professional and responsible approach to work, clients and colleagues
• Ability to organize and prioritize with strong attention to details
• Excellent oral and written communication skills
• Ability to complete multiple projects within established deadlines
• Work experience with US counterparts preferred
• College degree holder
• Work Mondays thruFridays and must be amenable to EMEA and US working hours

WTW is Equal Opportunity Employer

Job Info

• Job Identification 202604923
• Job Category Service and Delivery
• Locations 23/F W City Center, Taguig City, Metro Manila, 1634, PH