US Healthcare CSR | On-Site Makati Support

Genfinity; Makati; On-site; PHP 300,000 - 520,000; Full time

Job summary

Genfinity Philippines, Inc. is seeking an Allied Health Graduate to support scheduling, appointment management, billing inquiries, medication follow-ups, and urgent US healthcare needs for a US client.

The role is on-site in Makati and requires a Bachelor's degree in Allied Health with CSR experience in a high-volume setting. Typical work hours align with US business hours, Monday to Friday, with an emphasis on accuracy and timely handling of healthcare-related inquiries.

Qualifications

• Bachelor's degree in Allied Health required.
• At least 1 year of experience in the US healthcare industry.
• CSR experience in a high-volume setting is preferred.
• Role is on-site in Makati and aligns with US business hours.

Responsibilities

• Support scheduling and appointment management for US client.
• Handle billing inquiries and related account questions.
• Conduct medication follow-ups and coordinate urgent healthcare needs.

Skills

CSR experience

Accuracy

Education

Bachelor's degree in Allied Health

Job description

Genfinity Philippines, Inc. is seeking an Allied Health Graduate to support scheduling, appointment management, billing inquiries, medication follow-ups, and urgent US healthcare needs for a US client.

The role is on-site in Makati and requires a Bachelor's degree in Allied Health with CSR experience in a high-volume setting. Typical work hours align with US business hours, Monday to Friday, with an emphasis on accuracy and timely handling of healthcare-related inquiries.