US Healthcare Billing Specialist: Eligibility & Claims

ISTA Solutions; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

ISTA Solutions seeks an experienced Medical Billing Specialist to support our team in Makati or Mandaluyong. The role focuses on eligibility verification, accuracy of patient bills, and follow-up on unpaid claims with US payers. You will collaborate across departments to resolve complex inquiries and maintain detailed records of customer interactions.

Candidates should have 6 months–1 year of BPO experience in a US healthcare account, with strong English communication and empathy.

Qualifications

• 6 months–1 year of BPO experience in a US healthcare account.
• Strong English communication and empathy.
• Experience with eligibility verification, patient bills, and follow-up on unpaid claims.

Responsibilities

• Verify patient eligibility and benefits.
• Ensure accuracy of patient bills and statements.
• Follow up on unpaid claims with US payers.
• Collaborate across departments to resolve inquiries and maintain records of interactions.

Skills

English communication

Empathy

BPO experience

Job description

ISTA Solutions seeks an experienced Medical Billing Specialist to support our team in Makati or Mandaluyong. The role focuses on eligibility verification, accuracy of patient bills, and follow-up on unpaid claims with US payers. You will collaborate across departments to resolve complex inquiries and maintain detailed records of customer interactions.

Candidates should have 6 months–1 year of BPO experience in a US healthcare account, with strong English communication and empathy.