US Medical Billing Specialist - Night Shift

ISTA Solutions; Makati; On-site; PHP 246,000 - 424,000; Full time

Job summary

ISTA Solutions in the Philippines is seeking an experienced Medical Billing Specialist to support its offshore/onshore team in Makati or Mandaluyong. You will verify benefits, review patient bills, and follow up on unpaid claims while delivering responsive customer service via phone, email, and chat.

Ideal candidates have 6 months to 1 year in a US healthcare BPO, strong English communication, empathy, and the ability to work night shifts onsite.

Qualifications

• 6 months to 1 year of US healthcare BPO experience is required.
• Strong English communication is essential.
• Empathy and patient-focused approach required.
• Night shifts onsite are required.

Responsibilities

• Verify patient benefits and eligibility.
• Review patient bills for accuracy and coding.
• Follow up on unpaid claims and denials.
• Provide responsive customer service via phone, email and chat.

Skills

US healthcare BPO experience

Strong English communication

Empathy

Customer service

Job description

ISTA Solutions in the Philippines is seeking an experienced Medical Billing Specialist to support its offshore/onshore team in Makati or Mandaluyong. You will verify benefits, review patient bills, and follow up on unpaid claims while delivering responsive customer service via phone, email, and chat.

Ideal candidates have 6 months to 1 year in a US healthcare BPO, strong English communication, empathy, and the ability to work night shifts onsite.