US Clinic Coordinator - Spanish Speaking (Remote)

Snapscale; Metro Manila; Remote; PHP 279,000 - 502,000; Full time

Benefits offered by this job

HMO

Competitive pay

Government‑mandated benefits

13th month pay

Night differential pay

Internet allowance

Perfect attendance bonus

Yearly salary increase

Career growth and development

Job summary

Snapscale is seeking a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US‑based healthcare practice by communicating with Spanish‑speaking patients. This remote role handles appointment scheduling and follow‑ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems.

The role requires strong communication skills in Spanish and English, attention to detail, and a compassionate, patient‑centered approach.

Qualifications

• Proficient in written and spoken Spanish and English
• Minimum 6 months BPO experience with a Spanish bilingual account
• Healthcare BPO experience is a plus
• Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calls

Responsibilities

• Handle appointment scheduling and follow-ups
• Make inbound and outbound calls
• Verify insurance details
• Manage patient records in EMR/EHR systems

Skills

Spanish fluency

BPO experience

Communication skills

Tools

EMR/EHR systems

Job description

Overview

Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US – based healthcare practice by communicating with Spanish‑speaking patients. This is a remote role where you will handle appointment scheduling and follow‑ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems. The role requires strong communication skills, attention to detail, and a compassionate, patient‑centered approach.

Perks

• Health Maintenance Organization (HMO)


• Competitive pay


• Government‑mandated benefits


• 13th month pay


• Night differential pay


• Internet allowance


• Perfect attendance bonus


• Yearly salary increase


• Opportunities for career growth and development

Requirements

• Proficient in both written and spoken Spanish and English


• Minimum 6 months BPO experience in a Spanish bilingual account (required)


• Healthcare account experience in a BPO setting is a plus

Experience Working With U.S. Clinics Or Hospitals Is Preferred

• Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calling


• Strong communication and interpersonal skills with empathy for patient concerns


• Highly organized, detail‑oriented, and reliable


• Must have a stable internet connection and a quiet remote work environment