US AR Specialist — Night Shift (Onsite)

PeoplePartners; Quezon City; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

HMO on Day 1

13th Month Pay

Company-provided computer

Night shift differential

Job summary

PeoplePartners is seeking a US Accounts Receivable Specialist for onsite night shift in Eastwood, Quezon City. The role focuses on applying payments, investigating discrepancies, and maintaining accurate customer accounts for a US-based client.

Ideal candidates have at least 2 years AR/collections experience, strong Excel and ERP skills, and excellent communication. Employment includes night shift, onsite work, and benefits to support work-life balance.

Qualifications

• At least 2 years of experience in Accounts Receivable or Collections.
• High school diploma or GED certificate.
• Experience handling customer payments, account balances, overdue invoices, credits, refunds, and inquiries.
• Proficiency with Microsoft Office applications.
• Experience recording and applying customer payments in an ERP.
• Experience investigating unapplied and unidentified payments.
• Strong organization and prioritization skills.
• Strong verbal and written communication skills.
• Ability to take ownership and work independently.
• Ability to take initiative and make timely decisions.
• Ability to document processes and maintain controls.
• Ability to manage multiple customer accounts and priorities.
• Ability to work toward measurable AR performance standards.

Responsibilities

• Record and apply customer payments accurately in the ERP.
• Process customer credit card payments.
• Investigate unapplied and unidentified payments from Lockbox integration.
• Research and correct open balances and payment issues.
• Resolve duplicate payments and overpayments.
• Process customer refunds.
• Send invoices and statements to customers.
• Follow up on past-due invoices and balances by email and phone.
• Handle inbound AR calls and emails from customers.
• Recommend appropriate accounts for external collections.
• Process customer account write-offs to bad debt.
• Maintain accurate process documentation and controls.
• Monitor AR performance against standards.

Skills

Accounts Receivable

Communication skills

Organization

Prioritization

Education

High school diploma

Tools

ERP

Microsoft Office

Job description

PeoplePartners is seeking a US Accounts Receivable Specialist for onsite night shift in Eastwood, Quezon City. The role focuses on applying payments, investigating discrepancies, and maintaining accurate customer accounts for a US-based client.

Ideal candidates have at least 2 years AR/collections experience, strong Excel and ERP skills, and excellent communication. Employment includes night shift, onsite work, and benefits to support work-life balance.