US Accounts CSR — Night Shift (Financial Services)

Nezda Technologies, Inc.; Philippines; On-site; PHP 290,000 - 335,000; Full time

Job summary

Nezda Technologies, Inc. is hiring a Financial CSR in Cebu to join our customer service team. You will support multiple financial accounts, delivering friendly service and accurate information to callers and clients.

The role requires at least 1 year of BPO experience handling US accounts, excellent communication skills, and willingness to work night shifts onsite at 1Nito Tower or JDN Square in Cebu City or Mandaue City.

Qualifications

• At least college graduate or college level.
• At least 1 year of solid BPO experience handling US accounts.
• Excellent communication skills.
• Open to night shift schedules.
• Onsite work at 1Nito Tower Cebu City or JDN Square Mandaue City.

Responsibilities

• Provide customer service for financial accounts.
• Resolve inquiries and escalate as needed.
• Ensure accurate data entry and record keeping.

Skills

BPO Experience

Communication skills

Night shift

Education

College graduate or College level

Job description

Nezda Technologies, Inc. is hiring a Financial CSR in Cebu to join our customer service team. You will support multiple financial accounts, delivering friendly service and accurate information to callers and clients.

The role requires at least 1 year of BPO experience handling US accounts, excellent communication skills, and willingness to work night shifts onsite at 1Nito Tower or JDN Square in Cebu City or Mandaue City.