URGENT HIRING Customer Service Representative (CSR ) No BPO Experience NEEDED

Neksjob Philippines; Baguio; On-site; PHP 167,400 - 290,160; Full time

Job summary

Neksjob Philippines in Baguio is hiring a Customer Service Representative (CSR) for our on-site call center. No BPO experience required; high school education accepted.

You'll handle incoming calls, explain our products in plain language, and help customers resolve issues. Daily tasks include starting calls warmly, providing truthful information, guiding customers through account updates, and writing clear post-call notes.

Qualifications

• No prior experience required.
• On-site position in Baguio.
• Must have completed High School or Senior High School.

Responsibilities

• Answer incoming calls.
• Explain our products in plain language.
• Work through customer problems and ensure customers hang up satisfied.
• Assist customers with account changes or service updates.
• Write clear and complete notes after every call.

Education

High School

Senior High School

Job description

URGENT HIRING Customer Service Representative (CSR ) No BPO Experience NEEDED

On-site - Baguio No Exp Required High/Senior High School Full-time

Job Description

We're on the lookout for warm, people-focused individuals to join our call center team-people who genuinely care about making each customer feel heard and appreciated.

In this position, you'll answer incoming calls, explain our products in plain, simple language, work through customer problems, and aim to make sure every person hangs up feeling good about the interaction.

What your day-to-day will look like:

• Starting each call with a positive and friendly attitude
• Giving customers straightforward, truthful information about what we offer
• Sorting out concerns as fast and smoothly as possible
• Walking customers through account changes or service updates
• Writing down clear and complete notes after every call

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