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Neksjob Philippines in Mandaluyong is seeking an energetic Customer Service Representative to join our on-site call center team. No BPO experience required; high school graduates welcome.
You will answer inbound calls, describe our products in plain language, resolve issues, and document each interaction to ensure customer satisfaction. We offer paid training, HMO, and a supportive team environment.
On-site - Mandaluyong No Exp Required High/Senior High School Full-time
We're on the lookout for warm, people-focused individuals to join our call center team—people who genuinely care about making each customer feel heard and appreciated.
In this position, you'll answer incoming calls, explain our products in plain, simple language, work through customer problems, and aim to make sure every person hangs up feeling good about the interaction.
What your day-to-day will look like:
Starting each call with a positive and friendly attitude
Giving customers straightforward, truthful information about what we offer
Sorting out concerns as fast and smoothly as possible
Walking customers through account changes or service updates
Writing down clear and complete notes after every call