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Concentrix Philippines is hiring for a Customer Service Advisor I in Metro Manila. The role handles customer interactions via calls or the Internet, providing service support and resolving routine issues for client products or services.
Fluency in English is required, with Spanish also preferred. Candidates must have at least 1 year of BPO experience, be flexible to rotating shifts at Bridgetowne, and be open to Filipinos and foreigners residing in the Philippines.
Job Description Summary: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Qualifications:
Required language(s): English, Spanish (speaking and writing)
At least 1-year BPO experience (Customer Interaction-Voice)
Must be amenable to rotating and shifting schedule in Concentrix Bridgetowne
Open to Filipinos and Foreigners residing in PH. Foreigners with Permanent visa will be prioritized.
Must be amenable to start