URGENT | Administrative Assistant Manager | Onsite - Clark

Teleperformance; Mabalacat; On-site; PHP 600,000 - 900,000; Full time

Job summary

Teleperformance Philippines in Mabalacat seeks an Assistant Facilities Manager to lead site operations, driving efficiency, safety, and sustainability across HVAC, M&E, gensets, and Fire Life Safety systems.

You will guide Facilities Supervisors, manage preventive maintenance, large-scale improvements, and budgets while ensuring regulatory compliance and risk mitigation. Build strong vendor/landlord relationships and champion continuous improvement to foster a safe, productive workplace.

Qualifications

• Ability to develop and implement facilities strategies aligned with company goals.
• Experience leading teams and coaching staff for performance.
• Oversight of preventive maintenance programs and budgets.

Responsibilities

• Develop and implement facilities strategies to enhance efficiency, sustainability, and employee experience.
• Provide leadership to Facilities Supervisors and drive performance reviews.
• Oversee site maintenance programs and large-scale improvement projects within budget.
• Manage vendor and landlord relationships, ensuring service levels and compliance.
• Lead sustainability initiatives and energy optimization across sites.
• Ensure safety and environmental compliance (ISO 45001, ISO 14001) and risk mitigation.
• Coordinate with stakeholders and communicate site performance and risks.
• Lead emergency preparedness and business continuity planning.

Skills

Facilities Strategy

Leadership

Maintenance Oversight

Vendor Management

Sustainability

Safety Compliance

WEM Assessments

Job description

Job Description: A short presentation on their previous/current site experience, including M&E, HVAC, gensets, and Fire Life Safety systems.

Assistant Facilities Manager As an Assistant Facilities Manager, you will take a leadership role in ensuring our facilities operate at peak efficiency, with a strategic focus on improving operational performance, enhancing safety, and driving sustainability. Your expertise will contribute to achieving long-term facilities objectives, fostering a culture of continuous improvement, and ensuring the best possible working environment for employees. This role requires aproactive leader who can balance operational oversight with strategic planning and stakeholder engagement.

Key Responsibilities

Strategic Facilities Management

• Develop and implement facilities strategies aligned with company goals to enhance operational efficiency, sustainability, and employee experience.
• Identify areas for improvement across sites and propose long-term facilities enhancement projects to improve site conditions and performance.
• Lead the development of site-specific business continuity and disaster recovery plans, ensuring minimal disruption during emergencies.

Leadership and Team Management

• Provide leadership and guidance to the Facilities Supervisors, ensuring they meet operational and compliance standards.
• Foster a high-performing team culture by coaching, mentoring, and developing staff, ensuring succession planning and career growth.
• Lead regular team meetings to review performance metrics, discuss site issues, and align on priorities.

Maintenance and Project Management

• Oversee all site maintenance activities, ensuring preventive maintenance programs are effective and critical equipment is kept in optimal condition.
• Manage large-scale facilities improvement projects, ensuring timely delivery and adherence to budget.
• Analyze maintenance reports to identify recurring issues and implement solutions to reduce downtime and costs.

Vendor and Landlord Management

• Build and maintain strong relationships with landlords, ensuring seamless coordination on lease-related matters and compliance with site agreements.
• Oversee third-party vendors, ensuring service delivery meets contractual obligations and supports business requirements.
• Negotiate contracts and manage vendor performance, ensuring cost efficiency and high-quality services.

Sustainability and Energy Efficiency

• Lead the implementation of site sustainability initiatives in line with the company’s environmental goals.
• Analyze energy consumption data and develop strategies to optimize energy use and reduce costs.
• Act as the site’s Energy Manager, driving compliance with energy conservation laws and promoting sustainability across all facilities.

Safety and Environmental Compliance

• Ensure all facilities adhere to safety standards, including compliance with ISO 45001 (Occupational Health and Safety) and ISO 14001(Environmental Management).
• Act as the Pollution Control Officer for the site, ensuring compliance with environmental regulations at the local and national levels.
• Lead the development and implementation of safety programs, including emergency response plans, safety drills, and risk assessments.

Work Environment Management (WEM)

• Lead Work Environment Measurement (WEM) activities, ensuring the site is healthy, safe, and conducive to productivity.
• Collaborate with stakeholders to implement corrective actions based on WEM results to improve indoor air quality, lighting, and noise levels.

Financial and Budget Management

• Prepare and manage the facilities budget, ensuring cost-effective allocation of resources and controlling expenses.
• Develop cost-saving initiatives to improve operational efficiency without compromising service quality.
• Conduct periodic reviews of expenditures to identify opportunities for financial optimization.

Compliance and Documentation

• Ensure all required permits and licenses are renewed on time, including LGU permits, environmental permits, and safety certifications.
• Maintain comprehensive documentation for all facilities activities, ensuring compliance with regulatory requirements and internal standards.
• Regularly review and update policies and procedures to reflect best practices and ensure continuous improvement.

Stakeholder Engagement and Communication

• Serve as the primary point of contact for site leaders and operations teams, ensuring smooth communication and alignment on facilities-related concerns.
• Provide regular updates to senior management on site conditions, ongoing projects, and risk mitigation efforts.
• Prepare and present reports on facilities performance, including maintenance metrics, energy consumption, and safety compliance.

Emergency Preparedness and Risk Management

• Lead the development, review, and implementation of the Facilities Emergency Management Plan, ensuring readiness for any emergency or disaster.
• Conduct regular risk assessments and implement risk mitigation measures to ensure business continuity.
• Coordinate with internal and external stakeholders during emergencies, ensuring a swift and effective response.

Required Skills

Skills Required – Assistant Facilities Manager

Strategic & Operational Expertise

• Facilities strategy development and implementation
• Business continuity and disaster recovery planning
• Long-term facilities enhancement and optimization

Leadership & Team Development

• Team leadership and coaching
• Performance management and succession planning
• Effective communication and stakeholder alignment

Maintenance & Project Oversight

• Preventive and corrective maintenance planning
• Project management (budgeting, scheduling, execution)
• Data analysis for maintenance trends and cost reduction

Vendor & Landlord Relations

• Contract negotiation and vendor performance management
• Lease coordination and landlord engagement
• Service level monitoring and compliance

Sustainability & Energy Management

• Implementation of sustainability initiatives
• Energy data analysis and optimization strategies
• Compliance with energy conservation laws

Safety & Environmental Compliance

• Knowledge of ISO 45001 and ISO 14001 standards
• Pollution Control Officer responsibilities
• Safety program development and emergency planning

Work Environment Management (WEM)

• Conducting and interpreting WEM assessments
• Indoor air quality, lighting, and noise level improvements
• Collaboration with stakeholders for corrective actions

Financial Acumen

• Budget preparation and cost control
• Financial analysis and optimization
• Cost-saving initiative development

Regulatory Compliance & Documentation

• Permit and license management
• Policy and procedure development
• Regulatory and internal documentation standards

Communication & Stakeholder Engagement

• Cross-functional collaboration and reporting
• Senior management updates and presentations
• Facilities performance reporting and metrics

Emergency Preparedness & Risk Management

• Emergency management planning and execution
• Risk assessment and mitigation strategies
• Crisis coordination and response leadershi