Uniform Attendant

Mandarin Oriental; Manila; On-site; PHP 274,033 - 411,049; Full time

Benefits offered by this job

Learning & Development programs

Complimentary nights through MOstay program

Health and wellness benefits

Job summary

Mandarin Oriental is looking for a Uniform Attendant to manage the issuance and maintenance of employee uniforms at its luxury hotel in Makati, set to open in 2026. You will ensure that all uniforms are presented impeccably to meet the hotel's high standards.

The ideal candidate will have a high school diploma, experience in laundry operations or housekeeping, and a keen attention to detail. The role requires teamwork, time management, and strong communication skills. Benefits include learning and development programs.

Qualifications

• Previous experience in laundry operations or housekeeping is an advantage.
• Physically fit and able to handle repetitive tasks.
• Positive attitude and willingness to learn.

Responsibilities

• Issue uniforms to all hotel colleagues based on departmental entitlement.
• Ensure all uniforms are cleaned and presented to the highest standard.
• Maintain accurate and up-to-date uniform inventory records.
• Provide courteous and professional service to all hotel colleagues.

Skills

Attention to detail

Basic English communication

Time management

Teamwork

Education

High school diploma or equivalent

Job description

Mandarin Oriental is a luxury hotel group with properties worldwide.

Mandarin Oriental, Makati is an upcoming 5‑star luxury hotel opening 2026, located in Ayala Triangle Gardens.

The Role

The Uniform Attendant is responsible for the efficient management, issuance, maintenance, and control of all employee uniforms, ensuring colleagues are consistently presented in immaculate condition in line with Mandarin Oriental’s luxury standards.

Key Responsibilities

Uniform Issuance & Control

• Issue uniforms to all hotel colleagues based on departmental entitlement and established policies.
• Maintain accurate records of uniform issuance, returns, and exchanges.
• Ensure proper tracking and accountability of uniforms at all times.
• Manage uniform lockers or distribution systems efficiently.

Cleaning, Maintenance & Quality Control

• Ensure all uniforms are cleaned, pressed, and presented to the highest standard.
• Inspect uniforms regularly for wear and tear, stains, or damage.
• Coordinate repairs, alterations, and replacements as required.
• Remove damaged or substandard uniforms from circulation.

Inventory Management

• Maintain accurate and up-to-date uniform inventory records.
• Conduct regular stock counts and audits.
• Monitor stock levels and report shortages or discrepancies.
• Coordinate with procurement or suppliers for replenishment of uniforms.

Laundry Operations Coordination

• Work closely with the Laundry team or Laundry Service Provider to ensure proper washing, drying, and pressing of uniforms.
• Monitor turnaround times to ensure timely availability of clean uniforms.
• Ensure proper handling of specialty fabrics and delicate garments.
• Maintain hygiene and sanitation standards throughout the process.

Service & Colleague Support

• Provide efficient, courteous, and professional service to all hotel colleagues.
• Assist employees with uniform fittings, exchanges, and special requests.
• Ensure all uniforms meet correct sizing and fit standards.
• Support enforcement of grooming and uniform standards.

Organization & Cleanliness

• Maintain cleanliness, orderliness, and organization of the uniform room at all times.
• Ensure uniforms are properly stored by department, size, and type.
• Follow proper storage methods to maintain garment quality.

Compliance & Safety

• Follow all health, safety, and hygiene regulations.
• Adhere to hotel policies and Mandarin Oriental standards.
• Ensure proper handling of chemicals, laundry equipment, and garments.
• Maintain confidentiality and accountability of issued items.

Qualifications & Experience

• High school diploma or equivalent preferred.
• Previous experience in laundry operations or housekeeping is an advantage; luxury hotel experience preferred.
• Physically fit and able to handle repetitive tasks and stand for extended periods.
• Basic English communication skills.
• High attention to detail and quality standards.
• Basic record‑keeping and inventory management ability.
• Positive attitude and willingness to learn.
• Reliability and consistency.
• Teamwork and cooperation.
• Time management and efficiency.
• Strong work ethic.
• Ability to follow instructions and procedures.

Benefits

• Learning & Development programs tailored to career stages.
• MOstay program offering complimentary nights and attractive rates for you and your loved ones.
• Health and wellness benefits and programs for all colleagues globally.

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