Turnover Associate (Eastwood)

Megaworld Corporation; Philippines; On-site; PHP 167,000 - 290,000; Full time

Job summary

Megaworld Corporation is seeking a Turnover Associate to join our team. If you are passionate about helping people and delivering exceptional customer satisfaction in a fast-paced real estate environment, this role is for you.

You will handle client complaints, address post-turnover concerns, coordinate with clients for unit turnover and inspections, and prepare responses to correspondence via email, mail, or courier.

Qualifications

• Good communication skills and customer service mindset.
• Experience in real estate is a plus.

Responsibilities

• Handle and resolve client complaints.
• Address post-turnover concerns and provide excellent customer service.
• Coordinate with clients for unit turnover and inspections.
• Prepare and respond to client emails and mail.

Skills

Communication skills

Real estate experience

Education

4-year degree (bachelor)

Job description

Job description:
Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?

Join our growing company as aTurnover Associateand bring your MEGA positivity, energy, and problem-solving skills to our team!

What We’re Looking For:

• Graduate of any 4-year course
• At least 1 year experience in customer service
• With good communication skills
• Having experience working in the real estate industry is an advantage

What You’ll Do:

• Handle and resolve client complaints.
• Address post-turnover concerns and provide excellent customer service.
• Coordinates with clients for unit turnover, inspection, etc.
• Prepares and responds to correspondence sent by clients through email, personal mail, or courier services.