Turnover Assistant

Amaia Land; Cavite City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A real estate company in Cavite City is seeking a Customer Relations Assistant to assist in various unit-related tasks. Ideal candidates hold a Bachelor's degree and are flexible with fieldwork. Responsibilities include facilitating buyer communication and coordinating turnover processes. Fresh graduates are welcome, provided they have customer service experience. This role requires adaptability, strong communication skills, and the ability to work under pressure.

Qualifications

• Open to fresh graduates but preferably with at least 6 months of work experience in customer service.
• Willing to do fieldwork.
• Flexible and can work during weekends.

Responsibilities

• Assists the Customer Relations Unit in all undertakings related to the unit.
• Coordinates and handles ad hoc duties on site/head office.
• Facilitates communication with the buyers on account status.

Skills

Good oral and written communication skills

Highly motivated

Ability to work under pressure

Easily adaptable

Education

Bachelor's Degree

Job description

Responsibilities

• Assists the Customer Relations Unit in all the undertakings related to the unit
• Coordinates and handles ad hoc duties on site/head office and ensures proper endorsement to CCRU officer and APMC
• Facilitates communication with the buyers on account status and necessary requirements for the turnover
• Sending of turnover invite through HubSpot, calls, and SMS
• Preparation of the turnover video prior to the scheduled virtual turnover and all turnover documents and paraphernalia prior to the turnover
• Submission of turnover reports and uploading of turnover documents to OneDrive, such as the Unit Acceptance Document, Keepsake, and Buyer Information Sheet
• Submission of lot and parking images report for the issuance of a final technical turnover notice.
• Encode and update Salesforce Activity Logs for turnover-related activities.

Qualifications

• Must be a Bachelor\'s Degree graduate
• Open to fresh graduates but preferably with at least 6 months of work experience in customer service
• Willing to do fieldwork
• Good oral and written communication skills
• Flexible and can work during weekends
• Highly motivated and able to work under pressure
• Easily Adaptable
• Willing to start as soon as possible
• Willing to be part of an agency