Home Turnover Assistant - Cavite

Joy~Nostalg Group; Cavite City; On-site; PHP 279,000 - 391,000; Full time

Job summary

Joy~Nostalg Group in Cavite City seeks a diligent Property Management Coordinator to streamline unit turnover, coordinate between Property, Customer Advocacy, Collections and Construction, and address buyer inquiries by email and phone. The role includes scheduling site visits, preparing turnover kits, and ensuring timely handovers with proper documentation.

The ideal candidate is a college graduate with 1+ year in property management, proficient in MS Office, highly organized, and able to work

Qualifications

• Must be a college graduate.
• Proficient in Microsoft Excel and Word; general office tools.
• At least 1 year of working experience in Property Management.
• Highly organized with ability to manage multiple tasks.
• Strong communication skills and detail-oriented.
• Preferably owns a motorcycle.
• Willing to be assigned in Laguna and Cavite projects.

Responsibilities

• Serve as the center of communication among Property, Customer Advocacy, Collections and Construction teams for turnover of units.
• Address buyers' queries and requests via email and phone calls.
• Schedule inspections, site visits, turnover and repairs based on construction completion and LR requirements.
• Prepare and collate turnover kits for different unit configurations.
• Coordinate all set schedules with the site team.
• Prepare Buyers Action Forms outlining buyer requests during construction and ensure conditions are met.
• Prepare clearances and routing for signatures to CAD and Collections prior to handover.
• Assist in collecting and invoicing, ensuring proper channeling, receipting and remittance per procedures.
• Collateral of all buyer forms on site for submission and filing.
• Assist hand over of units on site, ensuring units are checked, cleaned and ready.
• Record buyers' findings, requests and complaints at handover for immediate resolution.
• Aide in site property activities for logistics and events.
• Monitor buyers dockets to ensure all turnover documents are inputted and issues documented.
• Assist Property Group Head by coordinating instructions between security, maintenance, staff and 3rd parties.
• Maintain filing of all forms, reports, schedules and documents.
• Perform other tasks as assigned.

Skills

Microsoft Excel

Microsoft Word

Organizational skills

Communication skills

Motorcycle

Education

College degree

Job description

Job Description:

• The center of communication between Property, Customer Advocacy, Collections and Construction Teams relevant to the turn over of the units

• Addresses all buyers queries and requests via email and phone calls

• Scheduling of inspection, site visits, turn over and repairs based on construction completion and LR requirements. Constantly communicates with both departments (CAD and CMT) to ensure timely turn over and proper management of buyers expected schedules

• Prepares and collates the turn over kit on an individual basis given the different configurations of the horizontal and vertical units

• Coordination of all set schedules with the site team

• Preparation of Buyers Action Forms which outline specific requests buyers might have on their purchased units during the construction phase and ensures that all stipulated conditions before, during and after construction are adhered to

• Preparation of clearances and routing for signature to specific departments (CAD and Collections) prior to hand over of unit

• Assist in collecting and invoicing making sure proper channeling, receipting and remittance is done in adherence to company procedures

• Collation of all buyer filled out forms on site for submissions to different parties and documenting on file to ensure completeness of prepared hand over kits

• Assist in hand over of units on site from time to time especially VIP units ensuring units are properly checked, cleaned and ready prior to turn over.

• Notes down all buyers findings, requests and complaints at the time of hand over and ensure proper chanelling for immediate resolve

• Aide in site property activities for logistics, pre-preparations and actual event

• Constant monitoring of buyers dockets ensuring all documents relevant to turn over are already inputted and all issues properly documented

• Assist Property Group Head in and by efficiently coordinating instructions between security, maintenance, staff and 3rd party providers for activities, requests and tasks within the sites. Should be efficient in preparing team calendars an

• Efficient filing of all forms, reports, schedules and documents for easy retrieval and reference

• Performs all other tasks that may be assigned from time to time

Job Qualifications:

• Must be a college graduate

• Proficient in using Microsoft Applications (Excel, Word) and knowledge in general office tools/technology

• Must have at least 1 year of working experience in the Property Management field

• Highly organized and can handle multiple tasks.

• Strong communication skills and detail-oriented

• Preferably with motorcycle

• Willing to be assigned in Laguna and Cavite projects