TTEC Pasay | Healthcare - Voice CSR II | Earn up to PHP 31,255 | Work Onsite

TTEC; Pasay; On-site; PHP 246,000 - 402,000; Full time

Benefits offered by this job

Health and wellness incentives

Paid time off (PTO)

Job summary

TTEC in Pasay is seeking a Healthcare Customer Service Representative onsite to support customers with empathy and clarity, helping resolve product and service inquiries.

You’ll join a team recognized with a Great Place to Work certificate in the Philippines, offering career development opportunities and a supportive, inclusive culture.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Computer experience

Education

High School Graduate (Old Curriculum) or two years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pasay, Monday to Friday from 9am to 3pm at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• High School Graduate (Old Curriculum) or two years in college

• At least 6 months of customer service experience

• Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.