Travel Tech Support Specialist (Voice) — On-site, Great Perks

Transcom Pasig

Pasig

On-site

PHP 285,000 - 385,000

Full time

3 days ago
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Benefits offered by this job

Day 1 HMO
Clothing allowance
TeleConsult access
Psychologist consultation
Pharmacy access
Scholarship program
Retirement fund
Tap Card rewards
Loyalty incentives
Insurance (accidental & life)

Job summary

Transcom Pasig is hiring for Travel Campaign Hospitality Technology in Pasig City to fill the role of Customer Support Specialist - VOICE. On-site work setup with an option for virtual onboarding via Gmeet.

The role requires excellent English communication and at least one year in customer service handling escalations or complex concerns, plus experience with SaaS, PMS, POS, or payment support is a strong advantage.

Qualifications

  • Good English communication skills.
  • At least 1 year of customer service experience handling escalations or complex concerns / at least 1 year in a customer-facing support role.
  • Experience with SaaS, PMS, POS, or Payment Support is a strong advantage!

Skills

English communication
Customer service
Escalations handling

Tools

SaaS systems
PMS
POS systems
Payment gateway

Job description

Transcom Pasig is hiring for Travel Campaign Hospitality Technology in Pasig City to fill the role of Customer Support Specialist - VOICE. On-site work setup with an option for virtual onboarding via Gmeet.

The role requires excellent English communication and at least one year in customer service handling escalations or complex concerns, plus experience with SaaS, PMS, POS, or payment support is a strong advantage.

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