Customer Support Specialist (Travel Campaign)

Transcom Pasig

Pasig

On-site

PHP 285,000 - 385,000

Full time

3 days ago

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Benefits offered by this job

Day 1 HMO

Clothing allowance

TeleConsult access

Psychologist consultation

Pharmacy access

Scholarship program

Retirement fund

Tap Card rewards

Loyalty incentives

Insurance (accidental & life)

Job summary

Transcom Pasig is hiring for Travel Campaign Hospitality Technology in Pasig City to fill the role of Customer Support Specialist - VOICE. On-site work setup with an option for virtual onboarding via Gmeet.

The role requires excellent English communication and at least one year in customer service handling escalations or complex concerns, plus experience with SaaS, PMS, POS, or payment support is a strong advantage.

Qualifications

Good English communication skills.
At least 1 year of customer service experience handling escalations or complex concerns / at least 1 year in a customer-facing support role.
Experience with SaaS, PMS, POS, or Payment Support is a strong advantage!

Skills

English communication

Customer service

Escalations handling

Tools

SaaS systems

PMS

POS systems

Payment gateway

Job description

URGENT HIRING FOR CSS's TRAVEL CAMPAIGN HOSPITALITY TECHNOLOGY

Company: Transcom Pasig

Looking for a career in Travel and Hospitality Technology? Don't look too far! Join us here at Transcom!

Travel Campaign Hospitality Technology (Customer Support Specialist - VOICE)

" EARN AS MUCH AS 30K !"

Good English communication skills
At least 1 year of customer service experience handling escalations or complex concerns / At least 1 year experience in a customer-facing support role
Experience with SaaS, PMS, POS, or Payment Support is a strong advantage!