Travel Specialist (Amadeus GDS)

REMOTE STAFF, INC.; Philippines; Remote; PHP 223,000 - 446,000; Part time

Benefits offered by this job

100% Work from Home. No office-based

17+ years in remote work industry

Competitive and negotiable pay

SSS/Philhealth/Pag-ibig contributions

Job summary

Remote Staff, Inc. is seeking a part-time travel support specialist based in the Philippines. The role focuses on handling calls for travel assistance, selling travel products, and managing flight changes and itineraries for international clients.

You will work from home with flexible hours aligned to New Zealand time, supporting outbound and inbound inquiries while delivering excellent customer service and precise travel information.

Qualifications

• Experience in airline ticketing and booking.
• Proficient in Amadeus GDS.
• Strong sales skills with a proven track record.
• Excellent communication skills.
• Ability to handle inbound and outbound calls.
• Exceptional customer service skills.
• Ability to work independently and unsupervised.
• Great problem solving skill.
• Strong multitasking and time management abilities.
• Attention to detail.

Responsibilities

• Handle incoming calls for travel assistance and make outgoing calls for follow-ups, confirmations, and promotions.
• Identify and pursue sales opportunities and offer additional travel products and services.
• Manage flight changes, cancellations, and re-bookings and provide accurate travel itineraries.
• Provide relevant information regarding flights, tours, accommodation, transport, travel insurance, travel dates and cost
• Address customer inquiries and resolve issues and maintain a positive attitude towards customers.
• Social Media and Marketing collaterals (Flyers, Brochures)

Skills

Airline ticketing

Sales skills

Communication

Customer service

Call handling

Independent work

Problem solving

Multitasking

Attention to detail

Time management

Tools

Amadeus GDS

Job description

Status:Part-time/ 20hours a week

Schedule: 10:30 AM to 3PM New Zealand time

Why choose Remote Staff?

• 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
• 17+ years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
• Competitive and negotiable compensation (depending on skill level & experience)
• 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities:

• Handle incoming calls for travel assistance and make outgoing calls for follow-ups, confirmations, and promotions.
• Identify and pursue sales opportunities and offer additional travel products and services.
• Manage flight changes, cancellations, and re-bookings and provide accurate travel itineraries.
• Providerelevant information regarding flights, tours, accommodation, transport, travel insurance, travel dates and cost
• Address customer inquiries and resolve issues and maintain a positive attitude towards customers.
• Social Media and Marketing collaterals (Flyers, Brochures)

Qualifications:

• Experience in airline ticketing and booking.
• Proficient in Amadeus GDS.
• Strong sales skills with a proven track record.
• Excellent communication skills.
• Ability to handle inbound and outbound calls.
• Exceptional customer service skills.
• Ability to work independently and unsupervised.
• Greatproblem solving skill.
• Strong multitasking and time management abilities.
• Attention to detail.