Travel Sales Pro — BPO-Savvy Booking Expert

BestOption Management Consultants Inc; Manila; On-site; PHP 279,000 - 502,000; Full time

Job summary

BestOption Management Consultants Inc in Manila invites a Travel Sales Consultant with BPO experience to join our team in Binondo. This full-time role drives travel sales, delivers top-tier client service, and supports booking processes using standard systems.

You will handle inquiries, provide itinerary planning, compare options, and coordinate with suppliers to confirm bookings while meeting targets and maintaining quality standards.

Qualifications

• BPO experience in travel sales or customer service.
• Proven sales record with targets.
• Strong English written and verbal communication.
• Knowledge of travel services (flights, hotels, tours).

Responsibilities

• Process travel inquiries and convert them into bookings using sales techniques and product knowledge.
• Provide comprehensive travel consultations, itinerary planning, pricing options and destination recommendations.
• Utilise BPO systems and tools to manage interactions, update bookings and maintain records.
• Handle inbound and outbound calls following scripts and quality standards.
• Meet and exceed individual sales targets and KPIs set by management.
• Coordinate with travel suppliers to confirm bookings and resolve issues.
• Address customer concerns professionally and implement solutions for satisfaction.
• Maintain knowledge of travel packages, visas, travel insurance and promotions.
• Update customer databases and manage follow-up communications for repeat bookings.
• Share best practices and support colleague development.

Skills

BPO experience

Sales experience

Excellent English communication

Travel industry knowledge

Tools

Travel booking systems

CRM software

Microsoft Office

Job description

BestOption Management Consultants Inc in Manila invites a Travel Sales Consultant with BPO experience to join our team in Binondo. This full-time role drives travel sales, delivers top-tier client service, and supports booking processes using standard systems.

You will handle inquiries, provide itinerary planning, compare options, and coordinate with suppliers to confirm bookings while meeting targets and maintaining quality standards.