Travel Sales TL

BestOption Management Consultants Inc; Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

BestOption Management Consultants Inc in Binondo, Manila invites an experienced Travel Sales Team Lead to drive sales performance and lead our travel retail operations. You will mentor a team of travel sales professionals, develop revenue strategies, monitor performance, and ensure exceptional customer service across all transactions.

Key responsibilities include coaching, data analysis, cross-functional collaboration with marketing and operations, and maintaining accurate records.

Qualifications

• Proven experience as Travel Sales Team Lead or similar leadership role in retail or travel industry.
• Strong sales track record with demonstrated ability to exceed targets consistently.
• Excellent leadership and staff development abilities.
• In-depth knowledge of travel products, services and industry practices.
• Proficiency with CRM systems and Microsoft Office.
• Outstanding communication and interpersonal skills.
• Customer-focused with strong problem-solving abilities.
• Ability to manage multiple priorities under pressure.
• Knowledge of travel destinations, visa requirements and regulations.
• Fluency in English and Filipino.

Responsibilities

• Lead and mentor travel sales professionals to achieve and exceed targets.
• Develop and implement sales strategies to drive revenue growth and market expansion.
• Monitor performance and provide coaching.
• Manage customer relationships and service delivery.
• Train team on product knowledge, sales techniques and policies.
• Analyse sales data and market trends for improvements.
• Coordinate with marketing and operations for consistent messaging.
• Handle customer complaints professionally.
• Maintain records of sales activities and inventory.
• Prepare regular reports on team performance and sales metrics.

Skills

Travel sales leadership

Team management

Sales targets

CRM software

Microsoft Office

Communication skills

Customer service

Problem solving

Multitasking

English fluency

Filipino fluency

Travel product knowledge

Visa knowledge

Tools

CRM software

Microsoft Office

Job description

About the role

We are seeking a Travel Sales Team Lead to join BestOption Management Consultants Inc in Binondo, Manila City, Metro Manila. This is a full-time position that plays a crucial role in driving sales performance and leading our travel retail operations. As Travel Sales Team Lead, you will be responsible for managing a team of sales professionals, optimising sales strategies, and ensuring exceptional customer service delivery. This position is central to achieving our business objectives and expanding our market presence in the competitive travel retail sector.

Key responsibilities

• Lead, mentor and motivate a team of travel sales professionals to achieve and exceed sales targets
• Develop and implement sales strategies to drive revenue growth and market expansion
• Monitor individual and team sales performance, providing coaching and feedback to improve results
• Manage customer relationships and ensure high levels of customer satisfaction across all transactions
• Train team members on product knowledge, sales techniques and company policies
• Analyse sales data and market trends to identify opportunities for business improvement
• Coordinate with marketing and operations teams to ensure consistent messaging and service delivery
• Handle customer complaints and resolve issues in a professional and timely manner
• Maintain accurate records of sales activities, customer interactions and inventory
• Prepare regular reports on team performance and sales metrics for senior management

What we're looking for

• Proven experience as a Travel Sales Team Lead or similar leadership role in retail or travel industry
• Strong sales track record with demonstrated ability to exceed targets consistently
• Excellent leadership and team management skills with the ability to motivate and develop staff
• In-depth knowledge of travel products, services and industry practices
• Proficiency in sales systems, CRM software and Microsoft Office applications
• Outstanding communication and interpersonal skills
• Customer-focused approach with strong problem‑solving abilities
• Ability to work under pressure and manage multiple priorities effectively
• Knowledge of travel destinations, visa requirements and travel regulations is advantageous
• Fluency in English and Filipino; additional language skills are preferred

What we offer

BestOption Management Consultants Inc is committed to providing a rewarding work environment that supports professional growth and personal development. We offer competitive compensation packages, performance‑based incentives, and opportunities for career advancement within a dynamic organisation. Our team enjoys a collaborative culture with access to ongoing training and development programmes to enhance your skills and expertise. We value work‑life balance and provide flexible working arrangements where possible to support employee wellbeing.

About us

BestOption Management Consultants Inc is a leading management consulting firm dedicated to delivering innovative solutions and exceptional service to our clients across the retail and consumer products sector. With a strong presence in the Metro Manila region, we are committed to driving business success through strategic guidance, operational excellence, and a customer‑centric approach. Our team comprises experienced professionals passionate about delivering results and creating positive impact in the industries we serve.