Travel & Hospitality Customer Service Representative – Teleperformance

Metacom Careers; Philippines; On-site; PHP 184,000 - 307,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Job summary

Teleperformance in Taguig is seeking a Travel & Hospitality CSR to join our on-site team. You will handle inquiries, reservations, and account-related requests with a focus on delivering excellent service.

Requirements include 6 months Travel BPO experience, a high school diploma, CEFR B2, and willingness to work a shifting schedule. NBI clearance is needed for this international voice role.

Qualifications

• At least 6 months Travel Account BPO experience.
• High School Graduate (Old Curriculum) or Senior High School Graduate.
• CEFR B2 required.
• Willing to work on a shifting schedule.
• With NBI Clearance.

Responsibilities

• Handle customer inquiries and concerns related to travel and hospitality services.
• Assist customers with reservations, travel-related requests, and account concerns.
• Provide accurate information while maintaining excellent customer service.
• Resolve customer issues efficiently and follow established processes.
• Document customer interactions and transactions accurately.

Skills

Travel BPO exp

CEFR B2

NBI clearance

Shift work

Education

High School graduate

Job description

Travel & Hospitality Customer Service Representative – Teleperformance

On-site - Taguig No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Qualifications:

• At least 6 months Travel Account BPO experience
• High School Graduate (Old Curriculum) or Senior High School Graduate
• CEFR B2 required
• Willing to work on a shifting schedule
• With NBI Clearance

Work Setup: Onsite

Shift: Shifting Schedule

Account Type: International Voice

Job Responsibilities:

• Handle customer inquiries and concerns related to travel and hospitality services.
• Assist customers with reservations, travel-related requests, and account concerns.
• Provide accurate information while maintaining excellent customer service.
• Resolve customer issues efficiently and follow established processes.
• Document customer interactions and transactions accurately.

Job Title for Posting:

Travel & Hospitality CSR | Up to ₱27,500 | 6 Months Travel BPO Experience