Travel & Expense Support Specialist

emapta global; Philippines; On-site; PHP 614,000 - 781,000; Full time

Benefits offered by this job

One-month Sign-On Bonus

HMO coverage from Day 1

Onsite to Hybrid transition

Prime Makati location

Job summary

Emapta Philippines is seeking a Travel & Expense Business Support Specialist to join a leading Australian professional services organisation. You will support senior executives, manage administrative workflows, and contribute to a global standard of service.

The role starts onsite in Makati for six months, with the opportunity to transition to a hybrid setup. Salary ranges from PHP 55,000 to PHP 70,000 per month, plus a one-month sign-on bonus and comprehensive benefits.

Qualifications

• At least 5 years of experience as an Administration Support Specialist with centralized administrative and financial transacting.
• Proven ability to manage high-volume administrative workflows while maintaining accuracy, organization, and service standards.
• Proficiency across the Microsoft 365 suite, including Outlook, Teams, Word, Excel, and SharePoint.
• Familiarity with Power BI reporting or data visualization is advantageous.
• Familiarity with Microsoft Copilot or similar AI-enabled productivity tools is advantageous.

Responsibilities

• Deliver day-to-day administrative and business support for leaders, teams, and the firm through system-generated requests, ensuring tasks are completed accurately and on time.
• Track actions, dependencies, and follow-ups through to completion, escalating issues when required.
• Collaborate with senior professionals to ensure prompt workflow completion and quality controls.
• Identify efficiency improvements and raise suggestions to the Senior Business Support Specialist or Team Lead.

Skills

Administration

MS 365 suite

Power BI reporting

AI productivity tools

Tools

Microsoft 365

Power BI

Microsoft Copilot

Job description

You've Mastered Business Support. Now Bring Your Expertise Closer to the People Leading Business.

The best business support professionals eventually outgrow roles focused solely on completing requests. They look for opportunities that place their expertise alongside experienced leaders, expose them to more complex business environments, and continue rewarding the standards they've spent years building.

As a Travel & Expense Business Support Specialist, you'll become part of a dedicated support capability serving one of Australia's leading professional services organisations. Through Emapta, you'll work alongside senior professionals whose success depends on trusted operational support while continuing your own career through greater business exposure, international standards, and opportunities that reflect the value you've already earned.

Australian Professional Distinction, Built on Trust and Enduring Partnerships

Our client is a respected Australian professional services organisation helping businesses across numerous industries respond confidently to change, pursue sustainable growth, and realise emerging opportunities. Its dedicated Philippine capability places accomplished professionals in close collaboration with senior colleagues and decision-makers, reinforcing sophisticated administrative, financial, and executive support across the firm.

Excellence, enduring client relationships, collaborative thinking, innovation, and continuous improvement define its reputation. Professional development remains central to a culture that values initiative, discretion, sound judgment, and exemplary service-offering meaningful responsibility and lasting career potential within a highly regarded corporate environment.

Job Overview

• Employment Type: Full-time
• Work Setup: Onsite in Makati for the first six months to immerse yourself in the business and collaborate closely with senior executives, with the opportunity to transition to a hybrid work setup thereafter.
• Salary: PHP 55,000 to PHP 70,000 + 1-month salary sign-on bonus

The Qualifications We Seek

• At least 5 years of experience as an Administration Support Specialist with experience in centralized administrative and financial transacting.
• Demonstrated ability to manage high-volume administrative workflows while maintaining accuracy, organization, and exceptional service standards.
• Demonstrated proficiency across the Microsoft 365 suite is essential, including Outlook, Teams, Word, Excel, and SharePoint
• Working familiarity with Power BI reporting, dashboards, or data visualisation is advantageous
• Working familiarity with Microsoft Copilot or similar AI-enabled productivity tools is advantageous

Your Daily Tasks

Administrative & Business Support

• Deliver day-to-day in-scope administrative and business support for leaders, teams, and the firm through system-generated requests, ensuring all tasks are completed accurately and within required timeframes.
• Execute tasks with speed and accuracy while adhering to established processes, templates, governance, and service standards.

Workflow Coordination

• Track actions, dependencies, and follow-ups through to completion, escalating issues, risks, or capacity constraints to the Senior Business Support Specialist when required.
• Engage with Executive Support Specialists for executive-related requests, ensuring the prompt completion of workflows.
• Apply consistent quality checks and controls across all deliverables.
• Identify practical efficiency improvements and raise suggestions through the Senior Business Support Specialist or Business Support Lead.
• Business Support Operations - Process activity-based requests accurately and on time through established channels and the ticketing system.
• Workflow Execution - Follow established processes, manage your own work queue, and proactively flag risks and dependencies to the Team Lead.
• Output Quality & Standards - Deliver work aligned with firm standards while applying version control and using technology effectively to improve accuracy and efficiency.
• Stakeholder Service - Communicate clearly with requestors and peers, manage expectations, and provide timely updates on progress.
• Tracking & Dashboard Use - Capture activity data accurately and leverage dashboards and technology to monitor workload and identify issues early.
• Pioneer a newly established support capability in the Philippines, helping shape the standards, quality culture, and operational excellence of a globally respected professional services organization
• Collaborate closely with senior professionals and business leaders across Australia
• Build a long-term international career with an employer recognized for investing in Top 1% talent
• Exposure to global best practices, world-class professional standards, and meaningful career progression
• Unlimited learning and development opportunities through Emapta Academy
• Mentorship from experienced leaders and cross-functional teams

Rewarding Compensation

• Competitive salary package
• One-month Sign-On Bonus
• Salary Advance Program through our banking partner (subject to eligibility and approval)

Work-Life Balance

• Onsite work in Makati for the first six months, with the opportunity to transition to a hybrid work arrangement thereafter
• Prime office location in Makati with convenient access to MRT stations, restaurants, and commercial establishments
• Day 1 HMO coverage with one free dependent
• Complimentary 24/7 access to Emapta fitness facilities in Makati and Ortigas, including professional fitness coaching
• Standard government-mandated and company benefits

Recognition & Employee Experience

• 20 annual leave credits, including five convertible to cash
• Unlimited employee referral incentives
• Exclusive Emapta Lifestyle privileges, including hotel and restaurant discounts
• Employee engagement programs that foster collaboration and community

A diverse, inclusive, and supportive workplace culture

Join the Top 1% Talent. A better career. A better life.

At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.