Travel Conceirge

Intas Destination Management Inc; Muntinlupa; Vor Ort; PHP 279.000 - 469.000; Vollzeit

Zusammenfassung

Intas Destination Management Inc is looking for a Travel Concierge to provide personalized travel assistance, coordinating reservations, experiences, and on-ground support to ensure seamless trips. You will deliver exceptional service before, during, and after travel for clients in the Philippines.

Based in Metro Manila (Muntinlupa area), you will monitor guest movements, reconfirm hotels, tours and transfers, send advisories, and handle daily requests.

Aufgaben

• Closely monitor movements of guests arriving in and staying in the Philippines until departure
• Reconfirm hotels, tours, and transfers through direct calls
• Send advisories and attend to guests' requests and concerns daily
• Ensure smooth operations and deliver exceptional guest satisfaction in line with the confirmed program
• Regularly update the travel agent and destination specialist regarding changes or special requests

Jobbeschreibung

About the role

The Travel Concierge provides personalized travel assistance to clients by planning, coordinating, and managing travel arrangements and experiences. This role ensures seamless travel by handling reservations, special requests, and on-ground support while delivering exceptional customer service before, during, and after the trip.

Key responsibilities

• Closely monitor the movements of guests arriving in and staying in the Philippines until departure

• Reconfirm hotels, tours, and transfers through direct calls

• Send advisories and attend to guests' requests and concerns on a daily basis

• Ensure smooth operations and deliver exceptional guest satisfaction in line with the confirmed program

• Regularly update the travel agent and destination specialist regarding any changes or special requests