Travel Campaign CSR — Onsite Support (Davao)

Transcom; Davao City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Day 1 HMO

Meal & Transportation Allowance

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Scholarship Program

Retirement Fund

Loyalty Incentives

Accidental & Life Insurance

Job summary

A leading customer service provider in Davao City is looking for a Customer Service Representative (CSR) for a travel campaign. You will be responsible for fielding customer inquiries, addressing their concerns, and providing excellent service via phone and email. Successful candidates should have strong interpersonal skills, a positive attitude, and GDS experience. The role offers comprehensive benefits from Day 1, including health insurance, allowances, and a scholarship program.

Qualifications

• Must possess a positive attitude.
• Very good interpersonal skills, both written and oral.
• Ability to thrive in a dynamic environment.

Responsibilities

• Provide customer service via phone, fax, and email for clients.
• Accurately input data into clients’ programs.
• Propose improvements to processes.

Skills

Positive attitude

Interpersonal skills (written and oral)

GDS experience

Ownership for quality

Results focused

High personal energy

Adaptability

Job description

A leading customer service provider in Davao City is looking for a Customer Service Representative (CSR) for a travel campaign. You will be responsible for fielding customer inquiries, addressing their concerns, and providing excellent service via phone and email. Successful candidates should have strong interpersonal skills, a positive attitude, and GDS experience. The role offers comprehensive benefits from Day 1, including health insurance, allowances, and a scholarship program.