Travel Account CSR — Amadeus Expert (Flight & Car Rentals)

Transcom Worldwide Philippines, Inc.; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Free Shuttle Service

Job summary

Transcom Worldwide Philippines, Inc. is seeking a Customer Service Representative for a Travel Account at their Pasig site. This position focuses on driving customer satisfaction, handling queries related to flight and car rental bookings, and maintaining extensive product knowledge.

The ideal candidate has advanced knowledge of Amadeus GDS and excellent communication skills, ensuring accurate assistance to customers. Benefits include Day 1 HMO, rice subsidy, clothing allowance, and more.

Qualifications

• At least 2 years of experience with Amadeus GDS.
• Experience with airline NDC platforms preferred but not required.
• Experience handling flight and car rental reservations.

Responsibilities

• Manage customer queries regarding flight and car rental bookings.
• Utilize Amadeus GDS or NDC portals for reservations.
• Ensure booking accuracy and compliance with policies.

Skills

Proficient to advanced knowledge of Amadeus GDS

Advance level English communication skills

Interpersonal skills (written and oral)

Flexibility and adaptability

Job description

Transcom Worldwide Philippines, Inc. is seeking a Customer Service Representative for a Travel Account at their Pasig site. This position focuses on driving customer satisfaction, handling queries related to flight and car rental bookings, and maintaining extensive product knowledge.

The ideal candidate has advanced knowledge of Amadeus GDS and excellent communication skills, ensuring accurate assistance to customers. Benefits include Day 1 HMO, rice subsidy, clothing allowance, and more.