Transportation Billing Specialist

Lean Solutions Group

Makati

On-site

PHP 279,000 - 446,000

Full time

5 days ago
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Job summary

Lean Solutions Group (LSG) is a next-generation solutions provider delivering AI-driven automation for the supply chain, serving 600+ clients with 10,000+ employees across five countries. The Customer Service Representative - Financial role combines client-facing support with back-office auditing to verify load and billing accuracy in Oracle Transportation Management (OTM).

Responsibilities include reviewing records, validating charges against approved rates, and resolving discrepancies to

Qualifications

  • Proven professional experience in customer service, financial support, and billing operations.
  • Working knowledge of Oracle Transportation Management (OTM) or similar system.
  • Strong understanding of transportation, freight forwarding, and invoice reconciliation.

Responsibilities

  • Provide responsive customer support and coordinate freight billing with internal teams.
  • Review transportation records and validate freight charges against approved rates.
  • Identify and resolve billing discrepancies by updating records.
  • Navigate OTM platforms to locate and manage loads for carrier portfolios.
  • Apply validation workflows across shipment accounts and log statuses.
  • Process high-volume daily emails to extract shipment requests and updates.
  • Compare system charges with emailed rates and flag variances for adjustment.

Skills

Customer service experience
Financial support
Billing operations
Logistics administration
English communication skills
Data entry accuracy

Tools

Oracle Transportation Management (OTM)
Microsoft Excel
Customer service ticketing systems

Job description

Lean Solutions Group (LSG) is a next-generation solutions provider delivering AI-driven automation for the supply chain, serving 600+ clients with 10,000+ employees across five countries. The Customer Service Representative - Financial role combines client-facing support with back-office auditing to verify load and billing accuracy in Oracle Transportation Management (OTM).

Responsibilities include reviewing records, validating charges against approved rates, and resolving discrepancies to

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