Transition Manager

Tech Mahindra; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job description

• At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving hubs in Cebu and Manila, we’re helping people like you build meaningful careers while making a real difference for customers around the world.

Why You’ll Love It Here

• Growth you can see – promotions and career paths await
• Learning that sticks – trainings to sharpen your skills
• A workplace that cares – inclusive, supportive, and people-first
• Health coverage you can count on
• Rewards when you refer friends to join the team

Your Day-to-Day

• Engage business lines to understand migration requirements
• Devise detailed project plan to execute the migration
• Co-ordinate with various teams to ensure deliverables are met
• Escalate issues in a timely manner and suggest alternative approach
• Partner with the business to ensure smooth execution of plan
• Work consistently to improve and update the migration methodology and toolkit.
• Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines.
• Managing Customer relationships, Account Management, Operational control of the task
• Pre-sales/Post-sales support (C-Level interface), Transition Management, and blended (Offshore/Onshore) delivery operations.
• Excellent Communication and interpersonal skills.
• Ensures Transition projects are / remain fully auditable
• Ensures all forecast costs are fully understood at start of project and transition budgets agreed with account team
• Develops /maintains effective commercial awareness of Tech M processes and standard

Work Setup

• Work Location: Eastwood Libis Quezon City