Transition Manager

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

SAGILITY PHILIPPINES B.V. BRANCH OFFICE is seeking an experienced Transition/Project Manager to lead the delivery and transition of operations for Sagility Healthcare projects.

You will manage preplanning, planning, execution, and support during parallel runs to ensure requirements, schedules and costs align with the Transition Methodology. You will engage with Sales, clients and process owners, define project structures, monitor progress, and hand over complete documentation to Operations.

Qualifications

• 4–5 years' experience handling independent transitions and project management (IC role).
• 7–8 years' BPM industry experience.
• Customer-facing roles in project delivery preferred.
• Experience collaborating with international clients.
• US Healthcare domain knowledge would be an advantage.

Responsibilities

• Identify and define the organizational structure of the project
• Create a project transition plan, identify WBS, responsibilities and timelines
• Organize and conduct project kick-off meetings with Sales/Client/Account Relationship Lead to mobilize project activities
• Monitor and control all work performed within the framework of WBS
• Interface and coordinate with functional organizations and different process owners associated with project tasks
• Coordinate and provide leadership for all implementation related issues in partnership with Sales/Client Relations Lead
• Manage daily communications, documentation and regular project reports and reviews with both client and management teams during implementation phase
• Ensure all projects are transitioned on time and ramp-up within desired timelines on client metrics
• Ensure all operating requirements are developed, tested and approved prior to implementation
• Hand-over program to Operations with all documentations in place

Job description

About the role

Primarily responsible for sound project delivery (implementation or transition of operations) to Sagility Healthcare –includes preplanning, planning, execution, and support during parallel run ensuring projects are transitioned based on requirements, schedules and costs and in accordance to the Transition Methodology.

Key responsibilities

• Identify and define the organizational structure of the project
• Create a project transition plan, identify work breakdown structure (WBS), responsibilities and timelines
• Organize and conduct project kick-off meetings in partnership with Sales/Client/Account Relationship Lead to mobilize project activities
• Monitor and control all work performed within the framework of WBS
• Interface and coordinate with functional organizations and different process owners associated with project tasks
• Coordinate and provide leadership for all implementation related issues in partnership with Sales/Client/Account Relations Lead
• Manage daily communications, documentation and regular project reports and reviews with both client and management teams during implementation phase
• Ensure all projects are transitioned on time and ramp-up within desired timelines on client metrics
• Ensure all operating requirements are developed, tested and approved prior to implementation
• Hand-over program to Operations with all documentations in place

About you

• Minimum of 4-5 years' experience handling independent Transitions/Project Management (IC Role)
• 7-8 years' experience in the BPM industry
• Experience in Customer-Facing roles preferred
• Should have worked with international clients
• US Healthcare Domain knowledge would be an advantage