Transaction Fraud Detection Lead

Globe Telecom, Inc.; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Competitive compensation

Flexible benefits

Job summary

GCash seeks a Fraud Analyst to detect and analyze fraud exposure from monitoring parameters. You will review parameters, investigate cases for root cause and revenue impact, and propose improvements.

You will research new fraud techniques to identify risks and collaborate with business units to provide timely, actionable fraud reports. The role requires a proactive, detail-oriented individual with strong analytical skills, comfortable working in shifts including weekends, and willing to work

Qualifications

• Proficient in SQL (preferably GSQL).
• Knowledgeable in MS Office and G-Suite.
• Experience with a Fraud Management System.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Willing to work shifts including weekends and holidays.
• Able to work more than 8 hours when required.
• Fintech background is a plus but not required.

Responsibilities

• Fraud detection and analysis from monitoring parameters to minimize fraud exposure.
• Review detection parameters and processes and propose improvements.
• Investigate fraud cases for root cause and revenue impact.
• Research new fraud techniques and trends.
• Analyze and test products to identify fraud and revenue risks.
• Collaborate with business units to mitigate fraud risk and deliver reports.

Skills

SQL

MS Office

G-Suite

Fraud Monitoring

Analytical thinking

Written communications

Verbal communications

Shift work

Fintech knowledge

Tools

Fraud Management System

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Duties and Responsibilities:

Fraud detection and analysis coming from monitoring parameters and processes to minimize and control fraud exposure. Proactive and continuous review and assessment of fraud monitoring parameters and processes, including: Quality assurance of fraud detections and how they were handled Assess performance of detection parameters, profiles, and processes; then provide recommendations Investigate fraud related cases to be able to provide information on the root cause, revenue impact, and on how to address this. Conduct research and information gathering activities so as to identify new fraud techniques and new fraud trends. Analyze and test current and new products and services so as to be able to identify possible fraud and revenue risks, if any. Partner and collaborate with business and other operating units across the organization in order to: Provide relevant inputs to proactively alleviate and prevent fraud risk Ensure that inherent and accepted risks are covered by the fraud team Deliver relevant, accurate, timely and actionable reports of fraud cases and detections

Qualifications:

Proficient in SQL (preferably GSQL). Knowledgeable in MS Office and G-Suite; techno-literate and has strong internet research skills. With experience in handling a Fraud Management System. Organized, keen on details, self-motivated, and with the ability to perform well with minimal supervision in a fast paced and target driven environment. With good analytical and problem solving skills. With good written and verbal communications skills Should be ok in working in shifts, including weekends and holidays. Should be ok in working for more than 8 hours a day, and may be requested to work even on non-scheduled days. Preferably with an e-commerce or fintech background but not required

What We Offer

• Opportunity for career growth and development in the #1 FinTech company in the country
• Working with a dynamic and highly collaborative team who want to change the game
• A company that values their people with highly competitive and flexible compensation and benefits package is the #1 Finance App in the Philippines

Through the GCash App, 81M registered users can easily purchase prepaid airtime; purchase from over 6M partner merchants and social sellers; send and receive money anywhere in the Philippines, even to other bank accounts; pay bills at over 1,800 partner billers nationwide; and get access to savings, credit, loans, insurance and investments, and so much more, all at the convenience of their smartphones.

GCash is a wholly-owned subsidiary of Mynt (Globe Fintech Innovations, Inc.) since 2015. Mynt, Inc. is the parent company of GCash, the Philippines’ #1 finance superapp, advancing financial inclusion through ‘Finance for All’.

G-Xchange, Inc. (GXI) is the payments company for GCash. GXI is a BSP-licensed e-money issuer responsible for the digital payments and electronic money activities in the GCash app. Fuse Financing, Inc. is the financing company for GCash. Fuse provides eligible users with access to fair and digitally-enabled credit products and solutions. Ryse, Inc. broadens access to investments that are easy to use and understand, supporting wealth-building for Filipinos at different stages of their financial journey. BlockG Virtual Assets, Inc. supports responsible participation in digital assets, helping build trust and long-term confidence in the continuously evolving digital landscape.