Transaction Fraud Detection Lead

GCash; Manila; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Career growth opportunities

Flexible compensation and benefits package

Job summary

GCash in Manila is looking for a dedicated Fraud Management Specialist to enhance their fraud detection processes. This role focuses on analyzing and mitigating fraud risks while collaborating across teams to ensure effective fraud management.

The ideal candidate should be proficient in SQL and have analytical problem-solving skills. GCash offers opportunities for career growth, a collaborative work environment, and a competitive compensation package.

Qualifications

• Proficient in SQL (preferably GSQL), MS Office, and G-Suite.
• Experience in handling a Fraud Management System.
• Organized, self-motivated, and able to work in a fast-paced environment.
• Good analytical and problem-solving abilities.
• Willing to work shifts and extended hours.

Responsibilities

• Monitor parameters to minimize fraud exposure and conduct analysis.
• Review and assess fraud detection processes for quality assurance.
• Investigate fraud cases and provide actionable recommendations.
• Conduct research on new fraud techniques and trends.
• Collaborate with teams to prevent fraud risk.

Skills

SQL proficiency

MS Office knowledge

G-Suite knowledge

Analytical skills

Problem-solving skills

Communication skills

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Responsibilities

• Fraud detection and analysis coming from monitoring parameters and processes to minimize and control fraud exposure.
• Proactive and continuous review and assessment of fraud monitoring parameters and processes, including:
• Quality assurance of fraud detections and how they were handled
• Assess performance of detection parameters, profiles, and processes; then provide recommendations
• Investigate fraud related cases to be able to provide information on the root cause, revenue impact, and on how to address this.
• Conduct research and information gathering activities so as to identify new fraud techniques and new fraud trends.
• Analyze and test current and new products and services so as to be able to identify possible fraud and revenue risks, if any.
• Partner and collaborate with business and other operating units across the organization in order to:
• Provide relevant inputs to proactively alleviate and prevent fraud risk
• Ensure that inherent and accepted risks are covered by the fraud team
• Deliver relevant, accurate, timely and actionable reports of fraud cases and detections

Qualifications

• Proficient in SQL (preferably GSQL). Knowledgeable in MS Office and G-Suite; techno-literate and has strong internet research skills.
• With experience in handling a Fraud Management System.
• Organized, keen on details, self-motivated, and with the ability to perform well with minimal supervision in a fast paced and target driven environment.
• With good analytical and problem solving skills.
• With good written and verbal communications skills
• Should be ok in working in shifts, including weekends and holidays.
• Should be ok in working for more than 8 hours a day, and may be requested to work even on non-scheduled days.
• Preferably with an e-commerce or fintech background but not required

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country. Working with a dynamic and highly collaborative team who want to change the game. A company that values their people with highly competitive and flexible compensation and benefits package.