Training Supervisor: Lead & Elevate Team Performance

Concentrix Philippines; Davao City; On-site; PHP 391,000 - 558,000; Full time

Job summary

Concentrix Philippines in Davao City is seeking a Supervisor, Training to lead classroom training programs supporting client initiatives. The role oversees scheduling, delivery, and evaluation of training activities to enhance workforce readiness and performance.

You will cultivate client and internal relationships to reduce costs and drive continuous improvement. Responsibilities include conducting Train-the-Trainer sessions, coordinating with the Training Manager and Operations, and

Responsibilities

• Develop a department of well-trained, competent professionals who continuously improve themselves.
• Conduct Train-the-Trainer sessions.
• Conduct quarterly one-on-ones with Trainers.
• Coordinate with the Quality Supervisor and Operations on consistency issues.
• Create and maintain consultant training schedule.
• Cultivate close working relationships with Training Manager(s), Operations, and other managers.
• Collaborate with Training department staff, Operations, and consultants.

Job description

Concentrix Philippines in Davao City is seeking a Supervisor, Training to lead classroom training programs supporting client initiatives. The role oversees scheduling, delivery, and evaluation of training activities to enhance workforce readiness and performance.

You will cultivate client and internal relationships to reduce costs and drive continuous improvement. Responsibilities include conducting Train-the-Trainer sessions, coordinating with the Training Manager and Operations, and