Training Specialist: New Hire & Onboarding Expert

VXI Global Holdings B.V. (Philippines); Santa Clara; On-site; PHP 279,000 - 424,000; Full time

Job summary

VXI Global Holdings B.V. (Philippines) is seeking a Training Specialist to support a newly launching BPO account by delivering new hire and process training to ensure agents are ready for go-live.

You will facilitate engaging classroom, virtual, or blended sessions, administer assessments, monitor progress, and coach at-risk trainees. You’ll also help update materials and prepare for client audits and milestones.

Responsibilities

• Facilitate new hire training, product/process knowledge sessions, and systems training.

Job description

VXI Global Holdings B.V. (Philippines) is seeking a Training Specialist to support a newly launching BPO account by delivering new hire and process training to ensure agents are ready for go-live.

You will facilitate engaging classroom, virtual, or blended sessions, administer assessments, monitor progress, and coach at-risk trainees. You’ll also help update materials and prepare for client audits and milestones.