Training And Adoption Lead

Globe Telecom; Taguig; On-site; PHP 781,000 - 1,339,000; Full time

Job summary

Globe Telecom is seeking an experienced Training Specialist to design and deliver technology-focused corporate training across virtual and in-person formats. You will craft comprehensive materials, tailor curricula for various departments, and curate a centralized knowledge base to support users and adoption efforts.

The role requires 7–10 years in corporate training, strong knowledge of Google Workspace and Microsoft 365, and familiarity with GMeet, Teams, and Zoom.

Qualifications

• At least 7–10 years of corporate training experience with a strong focus on technology and software training.
• Proven experience applying learning principles to create effective training programs.
• Expert-level, hands-on knowledge of Google Workspace and Microsoft 365; certifications in these platforms are a plus.
• Deep familiarity with virtual meeting platforms such as GMeet, Teams, and Zoom.

Responsibilities

• Training Design & Delivery: create dynamic training sessions in virtual classrooms, in-person workshops, and 1-on-1 coaching.
• Content Management & Development: update training content and develop new modules; manage a knowledge base or learning portal.

Skills

Training design

Training delivery

Content development

Learning theory

User engagement

Education

Bachelor's degree in Education/Communications/IT

Tools

Google Workspace

Microsoft 365

Google Meet

Teams

Zoom

Job description

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Duties And Responsibilities

• Training Design & Delivery
  • Deliver dynamic and interactive training sessions through various formats, including virtual classrooms, in-person workshops, and one-on-one coaching.
  • Design and develop comprehensive and easy-to-understand training materials, such as quick-reference guides, video tutorials, presentations, and e-learning modules.
  • Create tailored learning paths and curricula for different departments and roles based on their specific needs.
• Content Management & Development
  • Continuously update all training content to reflect the latest software updates, features, and best practices.
  • Develop new training modules in response to user feedback, identified knowledge gaps, or the rollout of new tools.
  • Manage and organize a centralized knowledge base or learning portal with all training resources.
• Adoption & User Engagement
  • Serve as the go-to expert and internal champion for our suite of collaboration tools.
  • Proactively gather feedback from users/clients to measure training effectiveness and identify future training opportunities.
  • Promote best practices through regular communications, such as tips-and-tricks newsletters or drop-in "ask the expert" sessions.

Requirements

• At least 7-10 years of experience in a corporate training role, with a strong focus on technology and software training
• Proven experience applying learning principles to create effective training programs
• Expert-level, hands-on knowledge of Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Meet) and Microsoft 365 (Teams, OneDrive, SharePoint, Outlook). 5
• Deep familiarity with virtual meeting platforms like GMeet, Teams, Zoom
• Bachelor's degree in Education, Communications, Information Technology, or a related field
• Certifications in Google Workspace, Microsoft 365, or other relevant platforms are a major plus

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.